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- Tasks: Respond to enquiries, manage schedules, and support event planning at a top resort.
- Company: Join the Celtic Manor Resort, a leader in hospitality with a vibrant culture.
- Benefits: Enjoy discounts, career training, wellbeing support, and recognition for your hard work.
- Why this job: Be part of an inclusive team where your ideas matter and growth is encouraged.
- Qualifications: Strong communication skills and IT proficiency, with hospitality experience preferred.
- Other info: Dynamic role with opportunities to develop and make a real impact in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Respond to all internal and external enquiries promptly, efficiently, and professionally.
- Attend and contribute to departmental and resort meetings as required. Prepare and produce reports to support key business decisions.
- Develop expertise across various systems, including Microsoft Office, Outlook, Opera, Delphi, Concept, Micros, and Guest Connections.
- Ensure the department has the necessary supplies to operate effectively, managing store requisitions and purchase requests.
- Schedule meetings, manage calendars, and respond to emails on behalf of the Senior Management Team.
- Assist in the planning and execution of Celtic Manor-owned events, providing hands‑on support where required.
- Undertake additional duties as assigned by the Resort Operations Director and Senior Management Team.
Benefits
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end‑of‑year awards
Growth and Development
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
- A highly organised and efficient professional, able to multitask and prioritise effectively.
- A strong communication and interpersonal skills, with the ability to liaise with colleagues and guests professionally.
- IT‑literacy, with proficiency in Microsoft Office and experience using hospitality systems (e.g., Opera, Delphi, Concept, Micros).
- A problem‑solver, able to anticipate department needs and take initiative.
- Previous administrative experience in a hospitality or events setting is highly desirable.
Join the \’Greatest story in Hospitality\’ by becoming one of our \’Hospitality Heroes\’ as the Operations Administrator in our Celtic Manor Resort just one of the fantastic opportunities we offer from \’Manor to Marina\’.
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Operations Administrator - Newport employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator - Newport
✨Tip Number 1
Network like a pro! Reach out to current employees at Celtic Manor through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operations Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations and administration. Think about how your skills in multitasking and problem-solving can shine through in your answers.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with Microsoft Office and any hospitality systems you've used. We want to see how you can hit the ground running in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Celtic Manor.
We think you need these skills to ace Operations Administrator - Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your proficiency in Microsoft Office and any relevant hospitality systems like Opera or Delphi. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experience makes you a great fit. Don’t forget to mention your problem-solving skills and ability to multitask, as these are key for us.
Showcase Your Communication Skills: Since you'll be liaising with colleagues and guests, it's important to demonstrate your strong communication skills. Use clear and professional language in your application, and maybe even share an example of how you've effectively handled enquiries in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be part of the 'Greatest story in Hospitality' right from the start. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at The Celtic Collection
✨Know Your Systems
Familiarise yourself with the key systems mentioned in the job description, like Microsoft Office and hospitality software such as Opera and Delphi. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves responding to enquiries and liaising with colleagues and guests, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved issues or improved processes through clear communication.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple tasks and prioritise effectively. You might want to share specific strategies or tools you use to stay organised, especially in a busy environment like hospitality.
✨Emphasise Your Problem-Solving Abilities
Prepare to discuss situations where you've anticipated needs or solved problems proactively. This could be anything from managing supplies to supporting event planning. Highlighting your initiative will resonate well with the interviewers.