Are you ready to take the next step in your spa career and lead within one of the UK's most iconic 5-star resort destinations? At The Celtic Collection, we're searching for a motivated and passionate Spa Supervisor to help shape unforgettable guest experiences at our renowned Forum Spa and Ocius Treatment Rooms. Join us, and be part of a team that blends luxury, wellbeing, and world-class service in everything we do. Why you'll love this role: As our Spa Supervisor, you'll become a key part of our spa leadership team, guiding, motivating, and inspiring a talented group of therapists while ensuring every guest receives exceptional 5-star care. You'll thrive in a fast-paced, high-end environment where your ideas, standards, and eye for detail help deliver excellence across all spa operations.
What You'll Be Doing
- Supporting the day-to-day running of the Forum Spa & Ocius treatment spaces
- Delivering and inspiring 5 standards in treatments, service, and presentation
- Leading and supporting a team of therapists, ensuring smooth, efficient operations
- Managing scheduling, stock control, admin tasks, and treatment bookings
- Handling guest feedback with professionalism and care
- Taking an active leadership role - team communication, development, briefings
- Stepping up as Duty Manager in the absence of senior spa leadership
- Performing treatments to luxury brand standards
Requirements
- At least 18 months' experience as a Senior Spa Therapist
- VTCT NVQ Level 3 in Beauty Therapy
- A confident communicator and natural team motivator
- Strong organisational skills and experience in spa operations
- Ability to deliver and uphold impeccable 5 treatment standards
- Experience with stock control and spa/salon software systems
- Desirable: experience in a luxury 5 spa, hot stones, advanced beauty skills, Elemis training, leadership experience, or exposure to large spa teams.
What We Offer
- A stunning environment to work in
- one of the UK's leading spa resorts
- Strong focus on your development, training, and progression
- Staff benefits across The Celtic Collection
- Supportive leadership team and a collaborative spa culture
- Be part of an award-winning, industry-leading wellness experience
Ready to Elevate Your Spa Career? If you're passionate about luxury wellness, thrive in a leadership role, and want to create memorable guest experiences every day, we'd love to hear from you.
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