At a Glance
- Tasks: Lead a talented team, ensuring exceptional guest experiences in a luxury spa environment.
- Company: Join The Celtic Collection, a renowned 5-star resort with a focus on wellbeing.
- Benefits: Enjoy staff benefits, training opportunities, and a stunning work environment.
- Other info: Collaborative culture with a supportive leadership team and excellent career progression.
- Why this job: Elevate your spa career while creating unforgettable moments for guests every day.
- Qualifications: 18 months as a Senior Spa Therapist and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you ready to take the next step in your spa career and lead within one of the UK's most iconic 5‑star resort destinations? At The Celtic Collection, we're searching for a motivated and passionate Spa Supervisor to help shape unforgettable guest experiences at our renowned Forum Spa and Ocius Treatment Rooms. Join us, and be part of a team that blends luxury, wellbeing, and world‑class service in everything we do.
Why You'll Love This Role
As our Spa Supervisor, you'll become a key part of our spa leadership team, guiding, motivating, and inspiring a talented group of therapists while ensuring every guest receives exceptional service and experiences a luxurious environment.
What You'll Be Doing
- Supporting the day‑to‑day running of the Forum Spa & Ocius treatment spaces
- Delivering and inspiring high standards in treatments, service, and presentation
- Leading and supporting a team of therapists, ensuring smooth, efficient operations
- Managing scheduling, stock control, admin tasks, and treatment bookings
- Handling guest feedback with professionalism and care
- Taking an active leadership role – team communication, development, briefings
- Stepping up as Duty Manager in the absence of senior spa leadership
- Performing treatments to luxury brand standards
Requirements
- At least 18 months' experience as a Senior Spa Therapist
- VTCT NVQ Level 3 in Beauty Therapy
- A confident communicator and natural team motivator
- Strong organisational skills and experience in spa operations
- Ability to deliver and uphold impeccable treatment standards
- Experience with stock control and spa/salon software systems
Desirable
- Experience in a luxury spa, hot stones, advanced beauty skills, Elemis training, leadership experience, or exposure to large spa teams
What We Offer
- A stunning environment to work in – one of the UK's leading spa resorts
- Strong focus on your development, training, and progression
- Staff benefits across The Celtic Collection
- Supportive leadership team and a collaborative spa culture
- Be part of an award‑winning, industry‑leading wellness experience
Ready to Elevate Your Spa Career? If you're passionate about luxury wellness, thrive in a leadership role, and want to create memorable guest experiences every day, we'd love to hear from you.
Spa Supervisor in Newport employer: The Celtic Collection
At The Celtic Collection, we pride ourselves on being an exceptional employer, offering a stunning work environment in one of the UK's premier 5-star resort destinations. Our supportive leadership team fosters a collaborative culture that prioritises employee development and progression, ensuring that our Spa Supervisor can thrive while inspiring a talented group of therapists to deliver unforgettable guest experiences. With a strong focus on luxury wellness and a commitment to excellence, joining us means becoming part of an award-winning team dedicated to creating memorable moments for every guest.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Supervisor in Newport
✨Tip Number 1
Network like a pro! Connect with people in the spa industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience in luxury spas, don’t be shy about it. Bring your A-game to interviews by sharing specific examples of how you’ve delivered exceptional service and led teams.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to spas you admire, like The Celtic Collection, and express your interest. Sometimes, the best opportunities are created through initiative.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in beauty therapy and wellness. Consider taking additional courses or certifications that can set you apart from other candidates and show your commitment to excellence.
We think you need these skills to ace Spa Supervisor in Newport
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the spa industry shine through. We want to see how passionate you are about creating unforgettable guest experiences and leading a team in a luxury environment.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in spa operations and team leadership. We love seeing how your background aligns with the role of Spa Supervisor, so don’t hold back on those details!
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can connect with both guests and the team, so let us get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at The Celtic Collection
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments and services. Familiarise yourself with the luxury brands used at the Forum Spa and Ocius Treatment Rooms, as well as any advanced techniques you might be expected to perform. This will show your passion for the role and your commitment to delivering high standards.
✨Showcase Your Leadership Skills
As a Spa Supervisor, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, whether it's through training, managing schedules, or handling guest feedback. Highlighting your leadership experience will demonstrate that you're ready to take on this responsibility.
✨Practice Your Communication
Strong communication is key in this role. Think about how you would handle various scenarios, such as addressing guest concerns or conducting team briefings. Practising these conversations can help you feel more confident during the interview and show that you can maintain professionalism under pressure.
✨Be Ready to Discuss Operations
Since you'll be managing day-to-day operations, be prepared to talk about your experience with stock control, scheduling, and using spa software systems. Bring specific examples of how you've improved efficiency or resolved issues in previous roles to illustrate your organisational skills.
