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- Tasks: Lead the night team, ensuring top-notch service and smooth operations.
- Company: Join the prestigious Celtic Collection, known for luxury and excellence.
- Benefits: Earn £13.28 per hour plus amazing perks like discounts and free parking.
- Other info: Great career development opportunities tailored to your journey.
- Why this job: Be part of a dynamic team in a high-energy hospitality environment.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 27600 - 28800 £ per year.
Job Description
DEPARTMENT – Coldra Court Hotel
RATE OF PAY – £13.28 per hour plus excellent benefits!
CONTRACT TYPE – Full Time – Permanent
SHIFT DETAILS – 37.5 hours - 5 nights per week
OVERVIEW Are you a talented hospitality expert ready to take on the role of Night Supervisor?
WHAT ARE WE LOOKING FOR… We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential. You will need a passion for this sector of the industry and delivering outstanding service, in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high volume environment.
WHAT YOU’LL DO… Responsible for supporting the Night Duty Manager and ensure the night audit process is completed to the Celtic Collection standard. Prepare hotel for following days business including all F&B and C&E outlets. Keep the environment clean and tidy both front and back of house at all times. Provide support and assistance to all hotel departments during the night operation. Manage all aspects of the emergency procedures during your shift. Train and develop team members within the department to the Collection standards and monitor training to support possible future career progression. Provide leadership across the hotel during the night operation. Contribute to the strategy of the department through support and implementation of requirements set by the department manager. Ensure all team members deliver five star service and are motivated towards providing customer service excellence to our guests.
WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed!
WHO ARE WE… The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second Tŷ Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.
RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
Night Supervisor - Newport employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor - Newport
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Coldra Court Hotel and The Celtic Collection. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you connect better during the interview.
✨Tip Number 2
Show off your people skills! As a Night Supervisor, you'll need to manage a team and handle guest expectations. Be ready to share examples of how you've successfully led teams or resolved conflicts in the past. We love hearing about real experiences!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and you can keep track of your progress. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Night Supervisor - Newport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing outstanding service and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Night Supervisor role. Highlight your experience in the Rooms Division sector and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Celtic Collection
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in the Rooms Division sector. Be ready to discuss your previous experiences and how they relate to the role of Night Supervisor. Highlight any specific situations where you’ve successfully managed a team or dealt with operational challenges.
✨Showcase Your Leadership Skills
As a Night Supervisor, you'll need to inspire and lead your team. Prepare examples of how you've motivated staff in the past or handled difficult situations. Think about times when you’ve trained team members or contributed to their development—this will show you’re not just a manager, but a leader.
✨Familiarise Yourself with Emergency Procedures
Since managing emergency procedures is part of the job, it’s crucial to demonstrate your understanding of safety protocols. Research common emergency scenarios in hotels and be prepared to discuss how you would handle them. This shows you’re proactive and ready for anything that comes your way.
✨Emphasise Customer Service Excellence
The Celtic Collection prides itself on delivering five-star service, so be ready to talk about your approach to customer service. Share specific examples of how you’ve gone above and beyond for guests in the past. This will highlight your passion for the industry and your commitment to guest satisfaction.