At a Glance
- Tasks: Deliver exceptional service in bars and restaurants at exciting events.
- Company: Join the world-class team at ICC Wales, a premier event venue.
- Benefits: Enjoy competitive pay, discounts, wellness support, and career development.
- Other info: Inclusive environment with opportunities for growth and recognition.
- Why this job: Be a Hospitality Hero and create memorable experiences for guests.
- Qualifications: Passion for hospitality and teamwork; experience is a plus but not required.
The predicted salary is between 12.72 - 12.72 £ per hour.
Join Us as a Hospitality Hero. Be part of the world-class team behind International Convention Centre Wales (ICC Wales) — a venue that hosts some of the UK’s most exciting conferences, exhibitions and live events. As a Food & Bar Associate, you’ll bring our “Yes, We Can” service philosophy to life, creating exceptional experiences for thousands of guests.
What You’ll Do
- Provide warm, professional service across bars, restaurants, banqueting and event spaces.
- Prepare, serve and clear food & beverage efficiently and to high standards.
- Support event set-ups, ensuring areas are clean, stocked and ready for service.
- Handle guest enquiries with confidence, care and a can-do mindset.
- Work closely with the wider operations team to deliver seamless events.
- Maintain excellent presentation, hygiene and safety standards at all times.
What Makes You a Great Fit
- Passionate about hospitality, service and working with people.
- A team player with great communication and a positive attitude.
- Reliable, organised and comfortable in a fast-paced, event-driven environment.
- Experience in F&B is helpful — but full training is provided.
Be Recognised & Rewarded
- As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as:
- Access to career development training from day one.
- Discounts on food & beverage and hotel stays.
- Discounted leisure membership.
- Free GP virtual appointment service.
- 24/7 wellbeing helpline.
- NEST pension scheme.
- Social Club.
- Staff appreciation events.
- Monthly and end-of-year awards.
Grow With Us
- As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN.
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS.
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment.
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role.
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED.
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY.
Recruitment Info
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
ICC Wales - Food & Bar Associate in Newport employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
StudySmarter Expert Advice🤫
We think this is how you could land ICC Wales - Food & Bar Associate in Newport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Celtic Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Celtic Collection
Don't be shy about reaching out to The Celtic Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace ICC Wales - Food & Bar Associate in Newport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Celtic Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Celtic Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
