At a Glance
- Tasks: Create memorable experiences for guests at the front desk.
- Company: Join The Celtic Collection, a welcoming and supportive team.
- Benefits: Earn £12.72 per hour with career development and exclusive discounts.
- Other info: Enjoy a permanent contract with flexible 15-hour work weeks.
- Why this job: Be a hospitality hero and make a real difference in guests' stays.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 19800 - 19800 £ per year.
The Celtic Collection is hiring a Front Office Agent at Coldra Court Hotel in Newport. As a key part of our team, you’ll create memorable experiences for our guests, maintaining a calm and professional front desk atmosphere.
This permanent contract offers £12.72 per hour with 15 hours of work per week. You will enjoy various benefits like career development opportunities and exclusive discounts. Join us and be part of our welcoming and supportive environment!
Hospitality Front Desk Hero in Newport employer: The Celtic Collection
The Celtic Collection is an excellent employer, offering a supportive and welcoming work environment at Coldra Court Hotel in Newport. With competitive pay and flexible hours, employees benefit from career development opportunities and exclusive discounts, making it a fantastic place for those looking to grow in the hospitality industry while creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Front Desk Hero in Newport
✨Tip Number 1
Make sure to research The Celtic Collection and Coldra Court Hotel before your interview. Knowing their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Front Office Agent, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to create those memorable experiences.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking sharp and professional to convey that you take the role seriously and are ready to represent the hotel in style.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality Front Desk Hero in Newport
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can create memorable experiences for our guests, so don’t be afraid to share a bit about yourself and what makes you a great fit for the Front Desk Hero role.
Tailor Your Application:Make sure to tailor your application specifically for the Front Office Agent position. Highlight any relevant experience in hospitality or customer service, and connect it back to how you can maintain that calm and professional atmosphere we value at Coldra Court Hotel.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at The Celtic Collection
✨Know the Company
Before your interview, take some time to research The Celtic Collection and Coldra Court Hotel. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Office Agent, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've gone above and beyond to create memorable customer experiences. Highlight your ability to stay calm under pressure and maintain professionalism, even in challenging situations.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only shows respect for the interviewers but also reflects the standards expected in a front desk role. Aim for a neat and tidy look that aligns with the hotel's atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Front Office Agent. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
