The Celtic Collection in Newport, United Kingdom, is seeking an energetic Front of House leader to uphold department standards across shifts. You will oversee guest service from arrival through departure, and ensure training aligns with resort standards and current business needs.
You will manage and motivate a team, handle day-to-day operational challenges, and contribute to a five-star guest experience. Opera knowledge is beneficial but not essential, and a hands-on approach is encouraged.
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Guest Experience Leader - Front Office in Newport employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.