The Celtic Collection’s Tŷ Hotel Newport is seeking a Casual Front Office Agent to be the first point of contact for guests, greeting arrivals and assisting with needs to start each stay positively.
You will handle guest requests, answer questions and help resolve issues, and work closely with other departments to ensure a seamless guest experience. A friendly, professional approach and flexibility are essential, with customer service experience seen as advantageous.
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Casual Front Desk Agent – Welcoming Guest Experiences in Llanwern employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
