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- Tasks: Ensure guest safety as a lifeguard and maintain pristine leisure areas.
- Company: Join the Celtic Manor Resort, part of the vibrant Celtic Collection.
- Benefits: Career development, discounts, free GP service, and wellbeing support.
- Why this job: Be a Hospitality Hero and make a real difference in guests' experiences.
- Qualifications: NPLQ or equivalent, with excellent customer service and communication skills.
- Other info: Enjoy a friendly, inclusive environment with opportunities for growth and recognition.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Overview
Join the \”Greatest Story in Hospitality\” by becoming one of our Leisure Attendant \”Hospitality Heroes\” based at our Celtic Manor Resort – just one of the fantastic opportunities we offer from \’Manor to Marina\’.
BE RECOGNISED AND REWARDED – As one of our \’Hospitality Heroes\’ you will receive a host of Company benefits such as –
Responsibilities
- Provide lifeguard cover to ensure guest safety.
- Maintain the cleanliness of all leisure areas, ensuring a pristine environment.
- Assist at reception, handling guest inquiries with a smile.
- Open and close the facility, ensuring everything runs smoothly.
- Manage lost and found property, ensuring items are properly handled.
Benefits
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US – As a Celtic Collection employee, you will be able to say –
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
NPLQ (National Pool Lifeguard Qualification) or equivalent
- A friendly and approachable personality with outstanding customer service skills.
- Strong communication and interpersonal skills
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Leisure Attendant employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Celtic Manor Resort's social media and website. This will help you understand their values and show that you're genuinely interested in being one of their 'Hospitality Heroes'.
✨Tip Number 2
Practice your customer service skills! As a Leisure Attendant, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle inquiries with a smile.
✨Tip Number 3
Dress the part for your interview! First impressions matter, so wear something smart-casual that reflects the friendly and approachable vibe of the Celtic Collection. It shows you’re serious about the role and ready to represent their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Leisure Attendant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable personality shine through. We want to see the real you, so don’t be afraid to show off your customer service skills and how you connect with others!
Tailor Your Application: Make sure to tailor your application to the Leisure Attendant role. Highlight any relevant experience, especially in lifeguarding or hospitality, and explain how you can contribute to our positive and inclusive environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Celtic Manor Resort. We can’t wait to hear from you!
How to prepare for a job interview at The Celtic Collection
✨Know Your Role
Familiarise yourself with the responsibilities of a Leisure Attendant. Understand the importance of guest safety, cleanliness, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your lifeguard qualifications and any relevant experience. Be ready to discuss how your strong communication skills and friendly personality can enhance the guest experience. Use specific examples from past roles to illustrate your points.
✨Prepare for Common Questions
Anticipate questions about handling guest inquiries, managing lost property, and maintaining leisure areas. Think about how you would respond in various scenarios, demonstrating your problem-solving abilities and commitment to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about career development opportunities or how the team fosters a positive work environment. This shows you're not just looking for a job, but a place where you can grow.