JOB TITLE– Front of House Supervisor DEPARTMENT– Front Office RATE OF PAY– £12.98 per hour plusexcellent benefits! CONTRACT TYPE– Full Time Ready to Lead the Welcome at Tŷ Hotel Magor? If you live and breathe great hospitality and love being at the heart ofthe action, we want you! Tŷ Hotel Magor is looking for an energetic, hands-onFront of House Supervisor to help shape unforgettable guest experiences fromcheck-in to check-out. What We’re Looking For At Tŷ Hotel Magor, we pride ourselves on warm Welsh hospitality – and we’re searching for someone who can bring that to life every day. You’ll be perfect for this role if you are: A confident leader with a natural people-first approach Calm, organised, and able to thrive under pressure Someone with strong operational experience in the Rooms Division Passionate about delivering amazing service in a fast-paced environment A team motivator who loves coaching and inspiring others Experience with Opera PMS is a bonus, but not essential – we’ll happily train you! What You’ll Be Doing As Front of House Supervisor, you’ll be a key ambassador for Tŷ HotelMagor. Your mission will be to: Lead the Front of House team during your shift Deliver outstanding guest service from arrival to departure Ensure all front office standards are followed and upheld Support ongoing training to keep the team confident and skilled Create a warm, welcoming environment where guests feel right at home Every day brings something new – and you’ll be right at the centre of it all. Why You’ll Love Working With Us Join The Celtic Collection family and enjoy a fantastic range of benefits,including: Free on‑site parking Lifestyle, travel and retail discounts for you and your family Exceptional career development opportunities Access to industry‑leading training pathways Being part of a supportive, friendly team who want you to succeed Your journey with us starts the moment you walk through thedoor. Grow with Us I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY Recruitment Info We reserve the right to close this vacancyearly if we receive a high volume of suitable applications. In accordance with UK immigrationlegislation, all applicants must have the legal right to live and work in theUnited Kingdom. Successful candidates will be required to provide originaldocumentation to verify their eligibility to work in the UK prior toemployment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individualsregardless of age, disability, gender identity, marital status, race,religion or belief, sex, or sexual orientation. We strive to ensure a fairand inclusive recruitment process for all candidates. #J-18808-Ljbffr
Front Office Supervisor - Tŷ Hotel Magor employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
