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- Tasks: Lead the Front of House team and ensure exceptional guest service.
- Company: Luxurious hotel in Cardiff with a focus on guest experience.
- Benefits: Employee discounts and unique career development opportunities.
- Why this job: Join a dynamic team and elevate the guest experience in hospitality.
- Qualifications: Strong people management skills and experience in the Rooms Division sector.
- Other info: Be part of a prestigious hotel and enjoy a hands-on role.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality organization in Wales is seeking a Front of House Supervisor for their hotel. This role requires strong people management skills, a hands-on approach, and experience in the Rooms Division sector. The successful candidate will ensure exceptional service, lead the Front of House team, and maintain high department standards.
Employees enjoy various perks, including discounts and unique career development opportunities. Join us in providing outstanding service to guests at one of Cardiff’s most luxurious hotels.
Front Office Supervisor – Elevate Guest Experience employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor – Elevate Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in or know about Front Office roles. A friendly chat can lead to insider info on job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your people management skills and hands-on approach – it’s all about making a memorable impression.
✨Tip Number 3
Research the hotel! Before any interview, dive into what makes the hotel unique. Knowing their values and how they elevate guest experiences will help you tailor your answers and show you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our fantastic team in Cardiff!
We think you need these skills to ace Front Office Supervisor – Elevate Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to elevate guest experiences, as this will resonate with us at StudySmarter.
Highlight Your People Management Skills: As a Front Office Supervisor, strong people management skills are key. Make sure to include examples of how you've successfully led a team or resolved conflicts in the past. We want to see how you can inspire and motivate others!
Be Hands-On in Your Approach: We appreciate candidates who are not afraid to roll up their sleeves. In your application, mention any hands-on experiences you've had in the Rooms Division sector. This shows us that you're ready to dive into the role and lead by example.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at The Celtic Collection
✨Know Your Stuff
Make sure you’re familiar with the hotel’s values and what they stand for. Research their guest experience initiatives and be ready to discuss how your previous experience aligns with their mission to provide exceptional service.
✨Showcase Your People Skills
As a Front Office Supervisor, people management is key. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your hands-on approach and how it has positively impacted guest experiences.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally to reflect the high standards of the hotel. This shows that you take the opportunity seriously and understand the importance of presentation in the industry.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s operations and team dynamics. This not only shows your interest in the role but also gives you a chance to assess if the hotel is the right fit for you. Think about what you want to know regarding their approach to guest satisfaction and team development.
