At a Glance
- Tasks: Lead the Front of House team and deliver outstanding guest service.
- Company: Join Tŷ Hotel Magor, known for its warm Welsh hospitality.
- Benefits: Enjoy free parking, discounts, and exceptional career development opportunities.
- Other info: Training provided, even if you lack experience with Opera PMS.
- Why this job: Be at the heart of a dynamic environment and inspire your team.
- Qualifications: Confident leader with strong operational experience and a passion for service.
The predicted salary is between 28000 - 28000 £ per year.
As Front of House Supervisor, you'll be a key ambassador for Tŷ Hotel Magor. Your mission will be to:
- Lead the Front of House team during your shift
- Deliver outstanding guest service from arrival to departure
- Ensure all front office standards are followed and upheld
- Support ongoing training to keep the team confident and skilled
- Create a warm, welcoming environment where guests feel right at home
Every day brings something new - and you'll be right at the centre of it all.
At Tŷ Hotel Magor, we pride ourselves on warm Welsh hospitality - and we're searching for someone who can bring that to life every day. You'll be perfect for this role if you are:
- A confident leader with a natural people-first approach
- Calm, organised, and able to thrive under pressure
- Someone with strong operational experience in the Rooms Division
- Passionate about delivering amazing service in a fast-paced environment
- A team motivator who loves coaching and inspiring others
- Experience with Opera PMS is a bonus, but not essential - we'll happily train you!
Join The Celtic Collection family and enjoy a fantastic range of benefits, including:
- Free on-site parking
- Lifestyle, travel and retail discounts for you and your family
- Exceptional career development opportunities
- Access to industry-leading training pathways
- Being part of a supportive, friendly team who want you to succeed
Your journey with us starts the moment you walk through the door.
Front Office Supervisor employer: The Celtic Collection
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