Department: Front Office
Contract: Permanent
Pay: £12.72 per hour + fantastic benefits
Hours:21.5 per week
Location: Newport, NP18 2LX
Reference:REQ6798
Be the Heart of Ty Hotel Newport!
Step into the story at Ty Hotel Newport and becomeone of our legendary Hospitality Heroes! As a Front Office Agent, you’llbe the friendly face and warm welcome that sets the tone for every guest’sstay. If you love making people smile and thrive in a buzzing, supportive team,this is your moment.
What Makes You Our Next Hero?
You’recalm, professional, and always ready with a smile, no matter how busy itgets.
You’repassionate about creating memorable guest experiences, from check-in tocheck-out.
Youjuggle tasks with ease, keeping the front desk running smoothly and guestshappy.
Youshine in a fast-paced, guest-focused environment and love being part of ateam.
What You’ll Do
Greetevery guest with warmth and genuine hospitality, making them feel right athome.
Managecheck-ins, check-outs, and group arrivals with efficiency and flair.
Shareyour knowledge of The Celtic Collection to help guests make themost of their stay.
Leavea lasting impression - every guest, every time.
Why Join Us?
As a valued member of our team, you’ll enjoy:
Careerdevelopment from day one, grow your skills and your future.
Exclusivediscounts on dining, stays, and leisure membership.
Freevirtual GP appointments and a 24/7 wellbeing helpline.
NESTpension scheme and staff social club.
Regularappreciation events and monthly/year-end awards.
Grow With The Celtic Collection
Here, you’ll be able to say:
“I’mequipped, trained, and supported to do my best work.”
“I’mproud to be part of The Celtic Collection and recommend it to others.”
“Iwork in a friendly, inclusive, and positive environment.”
“I’mencouraged to learn, develop, and share my ideas.”
“I’mrecognised and valued for what I do, every day.”
Recruitment Info
We may close applications early if we receive a high volumeof interest. All applicants must have the right to live and work in the UK. TheCeltic Collection is proud to be an equal opportunities employer.
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Front Office Agent - Ty Hotel Newport employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
