At a Glance
- Tasks: Craft delicious drinks and light bites while delivering warm, welcoming service.
- Company: Join the vibrant Forum Café at the luxurious Celtic Manor Resort.
- Benefits: Career development, discounts, free GP appointments, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and recognition.
- Why this job: Be part of a friendly team that values quality, kindness, and your ideas.
- Qualifications: Positive attitude, great communication skills, and a love for customer service.
The predicted salary is between 24000 - 36000 £ per year.
Position: Food & Beverage Associate
Department: Olive Tree Restaurant
Contract Type: Permanent
Location: Newport, NP18 1HQ
Hours: 16 hours per week, across 4 days including weekends
Rate of Pay: £12.72 per hour + fantastic benefits
Job ID: REQ6711
OVERVIEW
Join the Greatest Story in Hospitality and become one of our Food and Beverage Hospitality Heroes in The Olive Tree Restaurant at the iconic Celtic Manor Resort.
Whether you're already experienced in hospitality or looking to grow your career in a luxury resort environment, this is an exciting opportunity to be part of a passionate team delivering exceptional guest experiences. From memorable family celebrations to prestigious events, no two days are ever the same.
No matter where you are in your hospitality journey, if you have a passion for great service and creating memorable guest experiences, we'd love to hear from you.
OUR IDEAL HERO WILL HAVE
Previous experience in a food and beverage, hospitality or customer service role
A passion for delivering outstanding guest experiences
A positive, enthusiastic and friendly approach
Excellent communication and teamwork skills
The ability to remain calm and professional in a busy environment
High personal presentation standards
Flexibility to work a variety of shifts, including weekends
A genuine interest in hospitality and a desire to learn and develop
IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL
Deliver warm, welcoming and attentive service to every guest
Work across a variety of occasions, from family celebrations to high-profile events
Build your knowledge of our food and beverage offerings to confidently assist guests
Create memorable experiences that exceed expectations
Work collaboratively with colleagues to ensure smooth service delivery
Demonstrate professionalism and composure during busy service periods
Help ensure guests leave eager to return
BE RECOGNISED AND REWARDED
As one of our Hospitality Heroes, you'll enjoy a fantastic range of benefits including:
Career development and training opportunities from day one
Discounts on food, beverage and hotel stays across the collection
Discounted leisure club membership
Free GP virtual appointment service
24/7 wellbeing support helpline
NEST pension scheme
Social Club membership
Staff appreciation events
Monthly and annual recognition awards
GROW WITH US
As a Celtic Collection employee, you'll be able to say:
I am equipped, trained and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW AND DEVELOP and try new things
I am THANKED and RECOGNISED for the work I do, and my VIEWS AND IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations.
The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age, background or experience.
Food and Beverage Associate in Newport employer: The Celtic Collection
As a Sales Executive at ICC Wales, you will be part of a dynamic team that thrives on collaboration and innovation in a vibrant location. We offer competitive pay, a supportive work culture, and ample opportunities for professional growth, making it an ideal environment for those seeking a rewarding career in sales.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Associate in Newport
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by the Forum Café and soak in the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand what makes their service special.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for customer service shine through. Share stories about your love for food and drink, and how you create memorable moments for customers.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Think of examples where you've worked closely with others to achieve a common goal. The Celtic Collection values collaboration, so show them you’re a team player.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about training opportunities or how the team celebrates successes. It’s a great way to connect and shows you’re keen to grow with the company.
We think you need these skills to ace Food and Beverage Associate in Newport
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for great coffee and fresh food shine through! We want to see your enthusiasm for creating memorable moments for our guests.
Highlight Your Experience:If you've got any experience in hospitality or food service, make sure to mention it! Even if you haven't worked in this field before, share any relevant skills that show you're a people person.
Be Yourself:We’re looking for friendly and energetic team members, so don’t be afraid to let your personality come through in your application. A genuine tone can really make you stand out!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you on board with our team!
How to prepare for a job interview at The Celtic Collection
✨Show Your Passion for Customer Service
Make sure to express your genuine love for customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers, whether in a café or any other setting.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, highlight your teamwork skills. Talk about times when you collaborated effectively with others, and how you contributed to a positive work environment.
✨Know Your Menu Basics
Familiarise yourself with the types of drinks and light bites the Forum Café offers. Being able to discuss your favourite items or suggest new ideas can show your enthusiasm and readiness to contribute from day one.
✨Embrace Flexibility
Be prepared to discuss your availability and willingness to work flexible hours, including weekends. This shows that you're committed to being a reliable team member who can adapt to the café's needs.
