Join the "Greatest Story in Hospitality" by becoming one of our Conference & Events Hospitality Heroes as an Event Planner at the world-renowned Celtic Manor Resort.
This is an exciting opportunity to play a key role in delivering exceptional conferences, exhibitions, gala dinners, corporate events and high-profile occasions at one of the UK's leading resort destinations. Acting as the primary point of contact for your clients, you'll guide them through every stage of their event journey, ensuring every detail is flawlessly planned and expertly delivered.
If you thrive in a fast-paced environment, enjoy building strong client relationships and love seeing events come to life, we'd love to hear from you.
- Manage your own portfolio of conferences and events from handover through to completion
- Build strong relationships with clients, providing expert advice and guidance throughout the planning process
- Produce accurate Event Orders and ensure all departments are fully informed of client requirements
- Coordinate pre-event meetings, site visits, menu tastings and client showrounds
- Liaise closely with operational departments to ensure seamless event delivery
- Meet and greet clients during their event and act as their key point of contact on-site
- Manage event amendments, ensuring all relevant teams receive updated information promptly
- Monitor event revenue, deposits and contractual commitments, maintaining accurate records within Delphi
- Maximise revenue opportunities through the promotion and upselling of Resort facilities and services
- Gather client feedback, complete post-event reviews and support future business opportunities
- Previous experience in event planning, event sales or conference and banqueting operations
- Excellent communication and relationship-building skills
- Strong organisational skills and exceptional attention to detail
- Experience managing multiple projects and deadlines simultaneously
- Excellent IT skills and confidence using booking, CRM or event management systems
- A passion for customer service and creating memorable experiences
- Commercial awareness and confidence identifying upselling opportunities
- A qualification in Hospitality, Events Management or a related discipline would be advantageous
Be Recognised And Rewarded
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
Grow With Us
- I am equipped, trained, and supported to do the best job I can
- I am proud to be part of The Celtic Collection and would recommend it to others
- I work in an inclusive, friendly, positive and constructive environment
- I am encouraged to learn, grow and develop and to try new things in my role
- I am thanked and recognised for the work I do, and my views and ideas are valued
- I am crystal clear about our ambition, and I can contribute to it every day
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Event Planner employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
