The Celtic Collection in Cardiff is seeking a Switchboard Operator to be the voice of the hotel. You will manage calls, reservations, and guest enquiries while delivering exceptional service and supporting smooth front office operations.
This permanent role requires excellent communication, solid IT skills, and a friendly telephone manner. Experience in hospitality or call-centre environments is preferred, with weekend shifts included.
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Hotel Switchboard & Reservations Agent in Cardiff employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
