Job Title - Conference & Events Banqueting Manager
Department – Conference & Events
Contract Type – Full Time, Permanent
Rate of Pay – Competitive Salary
Hours – Full Time, including evenings, weekends and Duty Management shifts as required
Location – The Parkgate Hotel, Cardiff
ID –
Overview
Are you an inspiring hospitality leader with a passion for delivering unforgettable events and exceptional guest experiences?
Join the "Greatest Story in Hospitality" by becoming our next Conference & Events Banqueting Manager at the luxurious Parkgate Hotel, Cardiff's premier destination for meetings, conferences, gala dinners, weddings and special events. As one of our Hospitality Heroes, you will lead a talented team responsible for creating seamless and memorable experiences, ensuring every event is delivered to the highest standards while driving service excellence, team engagement and commercial success.
This is an exciting opportunity for an experienced manager who thrives in a fast-paced environment, enjoys leading from the front, and takes pride in exceeding guest expectations.
Our Ideal Hero Will Have
Proven experience in a Conference & Events, Banqueting or Food & Beverage management role within a high-volume, quality-focused hospitality environment
Outstanding leadership, coaching and people management skills with a passion for developing teams
Strong commercial awareness, including experience managing budgets, payroll, forecasting and cost control
Excellent communication and organisational skills, with the ability to build positive relationships across departments
A hands-on management style with a commitment to delivering exceptional guest experiences and operational excellence
Level 3 Food Safety qualification (or equivalent) and a sound understanding of licensing, health & safety and compliance requirements
Implementing Our "Yes, We Can" Philosophy, You Will
Lead and inspire the Conference & Events team to deliver outstanding service for conferences, banquets, weddings and special events
Oversee the planning, set-up, delivery and breakdown of functions, ensuring every event exceeds guest expectations
Manage departmental performance, budgets, payroll and operational efficiencies to achieve financial targets
Recruit, train, coach and develop team members, creating a positive and engaging working environment
Monitor guest feedback, resolve concerns professionally and continuously improve the guest experience
Work closely with the Hotel Manager and wider hotel teams to drive service standards, innovation and business success
Ensure compliance with all health & safety, food safety and licensing regulations
Maintain a visible presence across all Conference & Events areas, leading by example and supporting the team operationally when required
Be Recognised And Rewarded
As one of our Hospitality Heroes you will receive a host of Company benefits such as:
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
Grow With Us
As a Celtic Collection employee, you will be able to say:
I am equipped, trained, and supported to do the best job I can
I am proud to be part of The Celtic Collection and would recommend it to others
I work in an inclusive, friendly, positive and constructive environment
I am encouraged to learn, grow and develop and to try new things in my role
I am thanked and recognised for the work I do, and my views and ideas are valued
I am crystal clear about our ambition, and I can contribute to it every day
Recruitment Info
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
Why join The Parkgate Hotel?
This role offers the opportunity to lead one of Cardiff's most exciting events operations within a luxury hotel setting. From elegant weddings and prestigious corporate events to large-scale banquets and celebrations, you'll play a key role in creating memorable experiences while developing a high-performing team and making a real impact on the guest journey. If you're a passionate hospitality professional ready for your next challenge, we'd love to hear from you.
Conference and Events Banqueting Manager – The Parkgate Hotel in Cardiff employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
