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- Tasks: Be the first and last point of contact for guests, ensuring a 5-star experience.
- Company: Join The Celtic Collection, known for its exceptional hospitality and inclusive culture.
- Benefits: Enjoy discounts, career development training, and a supportive work environment.
- Why this job: Make a difference in guest experiences while working in a friendly and positive atmosphere.
- Qualifications: Must have a full UK driving licence and a proactive, guest-focused attitude.
- Other info: Opportunity to grow and be recognised as a 'Hospitality Hero' with various awards.
JOB TITLE – Car Parking Attendant
DEPARTMENT – Concierge
CONTRACT TYPE – Part-Time
RATE OF PAY – £12.22 per hour
HOURS – 30 hours
LOCATION – Celtic Manor Resort
ID – REQ5712
OVERVIEW –
Join the \’Greatest Story in Hospitality\’ by a Car Parking Attendant at The Celtic Collection, you will be the first and last point of contact for our guests, playing a vital role in delivering a 5-star experience. You\’ll ensure our car park is clean, safe, and efficiently operated, while also supporting the Concierge team with valet parking, porter duties, and guest assistance.
OUR IDEAL HERO WILL HAVE –
A full UK driving licence held for over 12 months.
Ability to work independently and as part of a team.
A proactive, guest-focused attitude with excellent attention to detail.
Previous experience in a similar role is desirable but not essential.
IMPLEMENTING OUR \’YES, WE CAN\’ PHILOSOPHY, YOU WILL –
Maintain a clean, tidy, and safe car park environment at all times.
Oversee daily car park operations, including ticketing and payment systems.
Troubleshoot and report any issues with the parking system.
Provide valet parking services, ensuring guest vehicles are handled with care.
Assist with luggage and golf equipment handling.
Offer a warm welcome and farewell to all guests.
Support the Concierge team with additional duties as required.
Uphold the highest standards of personal appearance and professionalism.
BE RECOGNISED AND REWARDED –
As one of our \’Hospitality Heroes\’ you will receive a host of Company benefits such as –
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
GROW WITH US –
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO –
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .
Car Parking Attendant employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Parking Attendant
✨Tip Number 1
Familiarise yourself with the Celtic Manor Resort and its values. Understanding their commitment to a 5-star experience will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight any customer service experience you have, even if it's not directly related to parking. Being proactive and guest-focused is key, so think of examples where you've gone above and beyond for customers.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios in a busy car park. Think about potential challenges, such as dealing with difficult guests or managing peak times, and how you would resolve them effectively.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. The role involves supporting the Concierge team, so be ready to share experiences where you've successfully worked with others to achieve a common goal.
We think you need these skills to ace Car Parking Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Car Parking Attendant. Highlight key skills such as attention to detail and guest-focused attitude in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, even if it's not directly in parking. Emphasise any customer service roles or teamwork experiences that showcase your ability to work independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how your skills align with their 'Yes, We Can' philosophy and your commitment to providing a 5-star experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Celtic Collection
✨Show Your Guest-Focused Attitude
As a Car Parking Attendant, your role is all about the guests. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Attention to Detail
This position requires a keen eye for detail, especially when it comes to maintaining a clean and safe environment. Be prepared to discuss how you ensure high standards in your previous roles, and maybe even mention specific situations where your attention to detail made a difference.
✨Highlight Teamwork and Independence
The ideal candidate should be able to work both independently and as part of a team. Think of examples from your past experiences that showcase your ability to collaborate with others while also being self-sufficient when needed.
✨Prepare for Practical Scenarios
You might be asked how you would handle certain situations, such as dealing with a difficult guest or troubleshooting a parking issue. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and proactive approach.
