At a Glance
- Tasks: Lead the Front of House team and create unforgettable guest experiences.
- Company: Join Tŷ Hotel Magor, part of The Celtic Collection family.
- Benefits: Enjoy free parking, discounts, and exceptional career development opportunities.
- Other info: Training provided; we value diversity and inclusivity in our hiring process.
- Why this job: Be at the heart of hospitality and inspire a team in a vibrant environment.
- Qualifications: Confident leadership and strong operational experience in hospitality.
The predicted salary is between 12.98 - 12.98 £ per hour.
Ready to Lead the Welcome at Tŷ Hotel Magor? If you live and breathe great hospitality and love being at the heart of the action, we want you! Tŷ Hotel Magor is looking for an energetic, hands‑on Front Office Supervisor to help shape unforgettable guest experiences from check‑in to check‑out.
What We’re Looking For
At Tŷ Hotel Magor, we pride ourselves on warm Welsh hospitality – and we’re searching for someone who can bring that to life every day. You’ll be perfect for this role if you are:
- A confident leader with a natural people‑first approach
- Calm, organised, and able to thrive under pressure
- Someone with strong operational experience in the Rooms Division
- Passionate about delivering amazing service in a fast‑paced environment
- A team motivator who loves coaching and inspiring others
- Experience with Opera PMS is a bonus, but not essential – we’ll happily train you!
What You’ll Be Doing
As Front of House Supervisor, you’ll be a key ambassador for Tŷ Hotel Magor. Your mission will be to:
- Lead the Front of House team during your shift
- Deliver outstanding guest service from arrival to departure
- Ensure all front office standards are followed and upheld
- Support ongoing training to keep the team confident and skilled
- Create a warm, welcoming environment where guests feel right at home
Why You’ll Love Working With Us
Join The Celtic Collection family and enjoy a fantastic range of benefits, including:
- Free on‑site parking
- Lifestyle, travel and retail discounts for you and your family
- Exceptional career development opportunities
- Access to industry‑leading training pathways
- Being part of a supportive, friendly team who want you to succeed
Recruitment Info
We reserve the right to close this vacancy yearly if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
Front Office Supervisor in Caldicot employer: The Celtic Collection
At Tŷ Hotel Magor, we are dedicated to fostering a vibrant and inclusive work culture that prioritises exceptional hospitality and employee growth. As part of The Celtic Collection family, you will enjoy a range of benefits including free on-site parking, lifestyle discounts, and access to industry-leading training pathways, all while being supported by a friendly team that values your success and development.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor in Caldicot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Celtic Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Celtic Collection
Don't be shy about reaching out to The Celtic Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Supervisor in Caldicot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Celtic Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Celtic Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
