The Celtic Collection is seeking a Reservations Agent in Caerleon to deliver exceptional guest experiences. You will handle calls, manage bookings, and use sales techniques to enhance each stay across the Collection.
The role is full-time, permanent, and located at The Celtic Collection’s properties in the UK. You should have a passion for hospitality, a strong phone presence, and the ability to adapt to multiple IT applications.
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Reservations Agent: Guest Experience & Upsell Specialist in Caerleon employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
