At a Glance
- Tasks: Welcome guests, assist with luggage, and provide concierge services.
- Company: Join a friendly and inclusive team at The Celtic Collection.
- Benefits: Enjoy competitive pay, discounts, wellness support, and career development.
- Other info: Opportunities for growth in a supportive and positive environment.
- Why this job: Be a Hospitality Hero and create unforgettable experiences every day.
- Qualifications: Reliability, friendliness, and a full UK driving licence preferred.
The predicted salary is between 25000 - 30000 £ per year.
DEPARTMENT – Concierge
CONTRACT TYPE – Full Time – Permanent
RATE OF PAY – £12.72 plus excellent benefits!
HOURS – 37.5 hours over 5 days
LOCATION – Newport NP18 1HQ
ID – req
Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.
OUR IDEAL HERO
- Radiates warmth and friendliness
- Is reliable, punctual, and proactive
- Communicates with confidence and care
- Holds a full UK driving licence
- Has experience in guest-facing roles (preferred but not essential)
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
- Deliver a heartfelt welcome to every guest
- Assist with luggage, room deliveries, and guest queries
- Provide concierge services like transport and local tips
- Keep presentation standards high and service seamless
- Support the Concierge team in creating magical guest moments
BE RECOGNISED AND REWARDED
- Career development from day one
- Discounts on dining and hotel stays
- Reduced leisure membership fees
- Free virtual GP appointments
- 24/7 wellbeing support
- NEST pension scheme
- Social Club and appreciation events
- Monthly and annual awards
GROW WITH US
As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO
We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.
Porter in Caerleon employer: The Celtic Collection
Join The Celtic Collection as a Porter and become part of a vibrant team dedicated to creating unforgettable guest experiences in Newport. With a strong focus on employee development, you will enjoy excellent benefits including career progression opportunities, discounts on dining and hotel stays, and a supportive work culture that values your contributions and ideas. Experience a workplace where inclusivity and recognition are at the forefront, making every day a rewarding journey.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Caerleon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Porter.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll be interacting with guests all the time. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your proactive side! During the interview, share examples of times you've gone above and beyond for guests or colleagues. It’ll show that you embody the 'YES, WE CAN' philosophy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Porter in Caerleon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your warmth and friendliness in your words. Remember, we’re looking for Hospitality Heroes!
Tailor Your Application:Make sure to tailor your application to the Porter role. Highlight any relevant experience, especially in guest-facing roles, and connect your skills to what we value at StudySmarter. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at The Celtic Collection
✨Show Your Warmth
As a Porter, you'll need to radiate friendliness. During the interview, make sure to smile and engage warmly with your interviewer. This will showcase your ability to create a welcoming atmosphere for guests.
✨Demonstrate Reliability
Being punctual and proactive is key in this role. Arrive on time for your interview and prepare by researching the company. Mention any past experiences where you’ve gone above and beyond to show that you’re reliable.
✨Communicate with Confidence
Practice clear and confident communication. Think about how you can convey your thoughts effectively, especially when discussing your experience in guest-facing roles. Use examples that highlight your ability to handle guest queries.
✨Embrace the 'Yes, We Can' Philosophy
Familiarise yourself with the company's values, particularly their 'Yes, We Can' approach. Be ready to discuss how you can contribute to creating magical moments for guests and support the Concierge team in delivering exceptional service.
