At a Glance
- Tasks: Promote and sell exclusive membership packages while providing tours of luxury facilities.
- Company: Join the Celtic Manor Resort, part of the renowned Celtic Collection.
- Benefits: Enjoy discounts, career development training, and a supportive work environment.
- Other info: Inclusive culture with opportunities for growth and recognition.
- Why this job: Be part of a friendly team and make a real impact in hospitality.
- Qualifications: Sales or customer-facing experience with strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Join the ‘Greatest Story in Hospitality’ by becoming one of our membership Consultants and Hospitality Heroes based at our Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE:
- Experience in a sales or customer-facing role
- Excellent verbal and written communication skills
- The ability to multitask in a fast-paced environment
- A polished, professional appearance with a friendly, welcoming attitude
- IT skills – experience with Microsoft Word & Excel
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL:
- Promote & sell exclusive membership packages
- Give prospective members tours of our luxury facilities
- Engage & build relationships to maintain long‑term customer loyalty
- Work towards and exceed sales targets
- Handle administration tasks, including membership paperwork and database updates
BERECOGNIZED AND REWARDED:
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end‑of‑year awards
GROW WITH US:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNIZED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO:
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
Membership Consultant in Caerleon employer: The Celtic Collection
At Celtic Manor Resort, we pride ourselves on being an exceptional employer, offering our Membership Consultants a vibrant and inclusive work culture where personal growth is encouraged from day one. With access to career development training, generous discounts on leisure activities, and a supportive environment that values your contributions, you'll thrive in a role that not only rewards your efforts but also allows you to be part of the 'Greatest Story in Hospitality'. Join us in Newport, where your passion for customer service can flourish amidst stunning surroundings and a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Consultant in Caerleon
✨Tip Number 1
Get to know the company inside out! Research the Celtic Manor Resort and its values. When you walk in for that interview, show us you’re not just another candidate but someone who genuinely connects with our mission and culture.
✨Tip Number 2
Practice your pitch! You’ll need to sell those exclusive membership packages, so be ready to showcase your sales skills. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Dress to impress! A polished, professional appearance is key. Make sure you look the part when you come in for your interview – it shows us you care about making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic about the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Membership Consultant in Caerleon
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight any experience you have in sales or customer-facing roles. We want to see how you've engaged with customers and built relationships, so share specific examples that showcase your ability to promote and sell.
Polish Your Communication:Since excellent verbal and written communication skills are key for this role, take the time to proofread your application. Use clear and friendly language that reflects our welcoming attitude, and don’t forget to mention your IT skills with Microsoft Word and Excel!
Multitasking is Key:We thrive in a fast-paced environment, so let us know how you handle multiple tasks at once. Share experiences where you’ve successfully juggled responsibilities, especially in busy situations, to show us you can keep up with our dynamic team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Celtic Manor Resort!
How to prepare for a job interview at The Celtic Collection
✨Know Your Stuff
Before the interview, make sure you understand the role of a Membership Consultant inside out. Familiarise yourself with the Celtic Manor Resort and its offerings. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your People Skills
Since this role is all about engaging with customers, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've successfully built relationships or resolved customer issues. This will highlight your ability to connect with potential members.
✨Dress to Impress
A polished, professional appearance is key for this role. Choose an outfit that reflects the hospitality industry’s standards. Looking the part not only boosts your confidence but also shows that you take the opportunity seriously.
✨Prepare for Sales Scenarios
Expect to discuss how you would promote and sell membership packages. Prepare some strategies or ideas on how you would engage potential members and exceed sales targets. This will demonstrate your proactive approach and understanding of the sales process.
