At a Glance
- Tasks: Plan and deliver amazing events at ICC Wales, ensuring client visions come to life.
- Company: Join the Celtic Collection, a leader in hospitality with a vibrant culture.
- Benefits: Enjoy competitive pay, career training, discounts, and wellness support from day one.
- Other info: Dynamic role with opportunities for growth and recognition in a supportive environment.
- Why this job: Be a Hospitality Hero and make unforgettable experiences for clients and guests.
- Qualifications: Experience in event planning and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Department – ICC Wales
Contract Type – Temporary
Rate of Pay – Competitive (depending on experience) plus amazing benefits included!
Hours – Full Time
Location – Newport, NP18 1HQ
ID – REQ6416
Overview
Join the 'Greatest Story in Hospitality' by becoming one of our Event Manager 'Hospitality Heroes' based at the ICC Wales – just one of the fantastic opportunities we offer from 'Manor to Marina'.
Qualifications
- Proven experience in event planning and delivery within a convention centre, large‐scale venue or hospitality environment.
- Confident, client‐focused approach with strong relationship‐building skills.
- Experience working with event management systems (Ungerboeck highly desirable).
- Excellent written and verbal communication skills – professional, clear, and persuasive.
- Strong organisational skills with the ability to juggle multiple events and priorities.
- Proactive, can‐do mindset with flexibility to thrive in a fast‐paced, live‐event environment.
- High standards in personal presentation and a professional attitude at all times.
- Sharp eye for quality and a proactive approach to ensuring service excellence.
Responsibilities
- Oversee the end‐to‐end planning, coordination and delivery of conferences and events.
- Act as the main point of contact for clients, ensuring their vision is brought to life seamlessly.
- Manage events on‐site during build, live operation and breakdown, liaising with internal departments and service partners.
- Ensure all events meet health & safety requirements, operational standards and client expectations.
- Coordinate logistics including floor plans, IT solutions, branding, staffing and equipment.
- Manage and control event budgets, additional costs and final invoices in collaboration with Finance.
- Identify opportunities to upsell and maximise event revenue during the planning process.
- Lead, motivate and support your team, fostering a positive, customer‐focused culture.
- Produce post‐event reports, identifying improvements and sharing best‐practice.
- Continuously innovate and improve procedures to enhance service delivery and efficiency.
Benefits
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end‐of‐year awards
The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
ICC Wales - Events Manager - Maternity Cover in Caerleon employer: The Celtic Collection
Join ICC Wales, a leader in the hospitality industry, where we pride ourselves on fostering a vibrant work culture that values creativity and teamwork. As an Events Manager, you'll benefit from competitive pay, extensive career development opportunities, and a supportive environment that encourages innovation and excellence. Located in Newport, our venue offers unique perks such as discounts on food and beverage, leisure memberships, and a strong commitment to employee wellbeing, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ICC Wales - Events Manager - Maternity Cover in Caerleon
✨Tip Number 1
Network like a pro! Attend industry events and connect with fellow professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! Create a portfolio of your past events to demonstrate your expertise. This visual evidence can really set you apart when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. A friendly email expressing your interest can go a long way in landing that dream role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace ICC Wales - Events Manager - Maternity Cover in Caerleon
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your proven experience in event planning and delivery. We want to see how you've rocked it in similar roles, especially in convention centres or large venues. Use specific examples to show us what you can bring to the table!
Be Client-Focused:Since this role is all about client relationships, let your application reflect a confident, client-focused approach. Share stories that demonstrate your strong relationship-building skills and how you've gone above and beyond for clients in the past.
Nail the Communication:Your written communication needs to be professional, clear, and persuasive. We love a good story, so make sure your application flows well and showcases your excellent verbal and written skills. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure you don’t miss out on any updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at The Celtic Collection
✨Know Your Events Inside Out
Before the interview, make sure you’re familiar with the types of events ICC Wales hosts. Research their past events and think about how your experience aligns with their offerings. This will show that you’re genuinely interested and ready to contribute.
✨Showcase Your Client-Focused Approach
Prepare examples that highlight your strong relationship-building skills. Think of times when you went above and beyond for a client or resolved a challenging situation. This will demonstrate your proactive mindset and ability to thrive in a fast-paced environment.
✨Be Ready to Discuss Logistics
Since the role involves coordinating logistics, brush up on your knowledge of event management systems, especially Ungerboeck if you have experience with it. Be prepared to discuss how you’ve managed budgets, floor plans, and staffing in previous roles.
✨Demonstrate Your Leadership Skills
As an Events Manager, you’ll need to lead a team. Think of specific instances where you motivated your team or fostered a positive culture. Highlighting these experiences will show that you can manage and support your team effectively.
