At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a memorable dining experience.
- Company: Join The Celtic Collection, a prestigious portfolio of unique hotels and venues.
- Benefits: Enjoy competitive pay, free parking, lifestyle discounts, and career development opportunities.
- Other info: Work in a vibrant environment with unique training pathways and growth potential.
- Why this job: Be part of a dynamic team creating unforgettable experiences for guests.
- Qualifications: Excellent communication skills and a passion for guest service.
The predicted salary is between 25000 - 30000 £ per year.
DEPARTMENT – Food and Beverage
RATE OF PAY – £12.82 plus amazing benefits included!
CONTRACT TYPE – Full-Time
HOURS OF WORK – 37.5 hours
SHIFT DETAILS – 5 days out of 7
OVERVIEW
Are you genuinely passionate about delivering the highest levels of quality and creating a memorable dining experience for our guests?
WHAT ARE WE LOOKING FOR
- You will be an exceptional team player and have a passion for delivering an outstanding guest experience.
- You will be an excellent and confident communicator and can interact with guests to ensure a fantastic experience.
- You will have just what it takes to impress our guests with your fantastic guest service skills, sparkling personality and good levels of spoken and written English.
- You will be a committed team‑player who enjoys working as a team and providing a memorable guest experience.
WHAT YOU’LL DO
In this role you will be working in one of the Restaurants, welcoming our dining guests, taking phone calls, preparing bills, managing the restaurant reservations, co‑ordinating the private functions and providing administrative support.
WHAT'S IN IT FOR YOU
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in‑house training course. We are sure you won’t be disappointed!
WHO ARE WE
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
RECRUITMENT INFO
In the event we receive a high number of applications we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
Host in Caerleon employer: The Celtic Collection
The Celtic Collection is an exceptional employer, offering a vibrant work culture where team players thrive in delivering outstanding guest experiences. With competitive pay, fantastic benefits including lifestyle discounts and free parking, and a commitment to employee growth through personalised training pathways, you will be supported every step of the way in your career journey. Located at one of Europe’s premier destinations, you’ll enjoy a dynamic environment that fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Caerleon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Celtic Collection. Understand their values, what makes them unique, and how they create memorable experiences for guests. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a host, you'll need to be an excellent communicator. Try role-playing with a friend or family member to get comfortable with welcoming guests and handling reservations. The more confident you are, the better you'll impress during the interview.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your sparkling personality. Use your cover letter to share a fun story about a time you provided great guest service. This will help you stand out from the crowd!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Host in Caerleon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional guest experiences shine through. We want to see that you genuinely care about creating memorable moments for our guests!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone with a sparkling personality, so show us who you are and why you’d be a great fit for our team!
Highlight Your Skills:Make sure to mention your excellent communication skills and any relevant experience you have in hospitality. We love team players who can interact confidently with guests, so give us the details!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The Celtic Collection
✨Know the Venue
Before your interview, take some time to research The Celtic Collection and its restaurants. Familiarise yourself with their dining concepts, values, and any recent news. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Showcase Your Communication Skills
As a Host, excellent communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully interacted with guests or resolved issues in the past. This will highlight your ability to create memorable experiences.
✨Demonstrate Team Spirit
Being a committed team player is crucial for this role. Be ready to discuss times when you've worked effectively within a team. Share specific examples that illustrate your collaborative spirit and how you contribute to a positive work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about training opportunities or how they measure guest satisfaction. This shows you're proactive and genuinely interested in growing with them.
