The Celtic Collection is seeking a Customer Services Associate in Newport to manage inbound calls and emails for guests, delivering a warm, professional service and resolving queries efficiently. You will provide information on hotels, dining and facilities while upholding high standards of guest care.
This role supports guest bookings and enquiries, requires strong communication skills, and offers meaningful career development within a premium hospitality environment.
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Guest Relations Specialist | Customer Services in Caerleon employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
