The Celtic Collection in Caerleon, UK is seeking a Group Reservations Agent to manage bookings from enquiry to arrival and ensure exceptional guest service. You will liaise with internal departments, coordinate VIP requirements, and promote the collection to maximise revenue.
This role supports administration, sales, and upselling while maintaining high standards of communication and organisation in a fast-paced hospitality environment.
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Group Reservations Specialist — VIP Guest Experience in Caerleon employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
