JOB DETAILS
- JOBTITLE – Complementary Therapist
- DEPARTMENT – Spa
- CONTRACTTYPE – Permanent
- RATE OFPAY - £13.28 per hour, plus amazing benefits
- HOURS – 30 hoursover 4 days
- LOCATION – Newport,NP18 1HQ
- ID – REQ6796
OVERVIEW
Stepinto the world of luxury and wellness at theCeltic Manor Resort Spa, whereyou will join a team of heroes, helping to deliver theGreatest Story inHospitality. As aComplementary Therapistat The Celtic Manor Resort, you will focus your passion on creating unforgettableguest experiences through a genuine commitment to bespoke luxury. Your talentwill be to create personalised, memorable experiences, building relationshipsthat will foster long-term guest loyalty, ensuring they come back and bringothers with them.
OUR IDEAL HERO WILL HAVE
Whether youare newly qualified or already have some experience, if you are passionateabout wellness and delivering transformative guest experiences in a luxuryspa environment, we would love to hear from you.
- AVTCT NVQ Level 3 in ComplementaryTherapy(or equivalent) – however, newly qualified therapists are welcometo apply
- An exceptional understanding of guestcare and the desire to deliver unrivalled, five-star treatment standards
- Ability to create an environment thatis of pure peace and relaxation for every guest
- A genuine passion for deliveringexceptional guest experiences
- A genuine interest in holistic spatreatments, customising treatments based on needs and guest preferences
- A warm, confident, and professionalcommunication style
- Immaculate grooming standards and peopleskills, able to connect with guests and colleagues at all levels
- The enthusiasm and physical readinessto perform a full day of treatments (with plenty of support and breaks!)
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
- Take ownership of your role and performa range of luxury treatments to the highest standards
- Maintain fully stocked and pristinetreatment rooms
- Enhance guest spend by providing guest-centricexperiences, thoughtful product suggestions and treatment recommendations
- Support your team and stepping in whereneeded
- Meet daily and monthly sales targets(with commission rewards!)
- Continuously improve your skillsthrough feedback and training
- Ensure any guest concerns are promptlyescalated to management
BERECOGNISED AND REWARDED
- Excellent training and careerdevelopmentfrom day one, partnered with industry-leadingspecialist training providers
- Free access to e-learning platformoffering job-specific training and personal growth courses
- Free on-site parking
- Exclusive Elemis welcome giftto get you started in style
- Elemis product commission
- Discounts on dining and hotel stays
- Discounted leisure club membership
- Free virtual GP appointments
- 24/7 wellbeing support line
- NEST pension scheme
- Social events, appreciation programsand annual recognition awards with generous prizes
- Long Service awards
- Financial incentives for bringingtalent to The Celtic Collection via the “Refer a Friend” scheme
GROWWITH US
- As aCeltic Collection employee, you will be able to say –
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENTINFO
In the event wereceive a high number of applications, we reserve the right to close thiscampaign early.
All applicants musthave the right to live and work in the UK. Documented evidence of eligibilitywill be required as part of the recruitment process, in line with current UKVisas and Immigration regulations.
The CelticCollection is an equal opportunities employer and welcomes applications fromall individuals, regardless of age or background.
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Complementary Therapist in Caerleon employer: The Celtic Collection
The Celtic Manor Resort offers a dynamic and supportive work environment where you can develop your practical trade skills while ensuring the safety and comfort of our guests. With a strong focus on employee growth and a commitment to excellence in hospitality, you'll find numerous opportunities for professional development and collaboration within a passionate team. Located in the stunning surroundings of Wales, working here means being part of a prestigious collection that values both its employees and the exceptional experiences they create.
