The Cedar Brook Practice, a GP training practice with four partners, is recruiting an assistant to support its Practice Manager and cover in their absence. The core of the work is data and systems: data quality on the clinical system, quality and outcomes reporting, IT and telephony administration, and information governance. The practice serves around 10,500 patients, has two salaried GP trainers and a multidisciplinary team on site, and runs EMIS and Docman. Candidates need two to three years of management experience in general practice.
What the job involves
- Manage data quality on the clinical system and advise practice staff on its use
- Analyse data and plan and monitor Directed, National and Local Enhanced Services and QOF work, ensuring targets are met and claims are accurate
- Ensure the smooth running of clinical and non-clinical information and data management systems
- Act as Practice Administrator for clinical IT systems and telephony, and co-ordinate IT hardware issues
- Set targets and monitoring standards for data entry and collection by the administration team and Data Quality & IT Assistant
- Act as Data Protection Officer, keeping policies and procedures current
- Manage information governance, including the IG toolkit, and iGPR
- Cover the Practice Manager in their absence and advise on day-to-day matters, reporting to the Practice Manager and Partners
- Support the Practice Manager with infection control and IT
- Arrange weekly fire bell tests and fire evacuations twice a year
- Arrange annual calibration of clinical and non-clinical equipment, PAT testing, fixed wire testing and legionella testing
- Take part in audit and apply practice policies, standards and guidance
What’s required
Qualifications
- GCSE grade A to C in English and Maths
Experience
- Two to three years of management experience in general practice
- Experience of the NHS, preferably in a GP practice
- Experience of health and safety and IT
Skills & knowledge
- Team working
Nice to have
- Good communication
- Willingness to learn
- People management
- Enthusiasm
- Calm manner
- Sympathetic nature
What’s offered
- Full NHS pension
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Assistant Practice Manager employer: The Cedar Brook Practice
The Cedar Brook Practice is an excellent employer, offering a supportive and collaborative work environment for salaried GPs in Hayes. With a dynamic multidisciplinary team, generous benefits including 6 weeks of annual leave pro rata, and a commitment to professional development, this practice prioritises employee growth and well-being. Located conveniently near major transport links, it provides a unique opportunity to make a meaningful impact on patient care while enjoying a balanced work-life experience.