At a Glance
- Tasks: Welcome customers, manage appointments, and provide product support in a friendly environment.
- Company: Join a family-run healthcare business with a collaborative team spirit.
- Benefits: Enjoy a competitive salary, 25 days' leave, and work just 5 minutes from the beach.
- Other info: Full training provided, with opportunities to learn and grow in your role.
- Why this job: Make a real difference by helping customers find the right solutions every day.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 24750 - 30250 £ per year.
- Customer Service & Branch Advisor
- Healthcare Retail £27,000
£29,000 salary | 25 days' annual leave Monday Friday, 9.00am5.30pm | Every other Saturday, half day + time off in lieu Permanent, Full Time | Kent Coast | 5 minutes from the beach Why join?
You'll be joining an established, independent family-run healthcare business with 11 branches.
The teams work closely together, sharing knowledge, helping each other out and collaborating across the business.
There's plenty to learn, with full product training and the opportunity to build your knowledge as you become an integral part of the team.
You'll meet lots of different customers, learn about new products and have the satisfaction of knowing you've helped someone find the right solution.
And then there's the location just five minutes from the beach on the Kent coast. Do you enjoy working with people?
Are you friendly, approachable and someone who enjoys meeting people face-to-face?
Do you like having plenty to do and enjoy talking to customers?
We're looking for a Customer Service & Branch Advisor to join the team.
As a Customer Service & Branch Advisor, you'll be an important part of the day-to-day running of the branch.
You'll welcome customers, answer calls, book and manage appointments and keep customer information up to date across several systems.
You'll also learn about the products and support customers of all ages with product questions.
A key part of the role is handling enquiries from customers who call or visit.
You'll understand what they're looking for, talk through the options available and help turn suitable enquiries into appointments with the right professional.
Could this be you?
The successful Customer Service & Branch Advisor will: Enjoy talking to people you'll be speaking to customers face-to-face and on the phone throughout the day. Be a good listener understanding what customers are looking for and explaining their options clearly is important. Be a team player do your fair share, help your colleagues out and get stuck in when things get busy. Be comfortable with technology you don't need to know the systems already, but good general IT skills are important. Enjoy learning you'll receive product training and learn about the products and services. Be organised you'll be juggling customers, calls, appointments and admin, so keeping on top of things matters.
You may already have experience in customer service, retail, sales, reception, hospitality or a similar role.
Healthcare experience isn't essential.
Interested?
If you're looking for a Customer Service & Branch Advisor role where you'll meet people, learn something new and be part of a team that helps each other out, we'd love to hear from you.
Apply today to find out more.
TPBN1_UKTJ
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