At a Glance
- Tasks: Be the friendly face of our hotel, managing check-ins and ensuring guest satisfaction.
- Company: Join a family-owned hotel known for its warm atmosphere and exceptional service.
- Benefits: Enjoy competitive pay, shared gratuities, staff discounts, and career development opportunities.
- Other info: Flexible shifts with both full-time and part-time options available.
- Why this job: Grow your hospitality career in a supportive team at a stunning location.
- Qualifications: Customer service experience and a positive attitude are key; hotel experience is a bonus.
The predicted salary is between 16575 - 26520 £ per year.
The Cawdor is a family-owned, independent hotel with 26 beautifully appointed bedrooms and a vibrant bar and restaurant at the heart of Llandeilo. We are proud of our warm, welcoming atmosphere and exceptional service – and we are looking for a full-time or part-time Receptionist to join our friendly Front of House team.
Why join us?
- Competitive pay plus shared gratuities
- Staff discounts
- Full training provided with ongoing support
- Career development opportunities, including progression to supervisory roles
- Be part of a close-knit, supportive team in a stunning location
What we are looking for:
- Proven experience in a customer-facing role
- Excellent customer service and communication skills
- Strong computer literacy and attention to detail
- A positive, friendly, can-do attitude
- Previous hotel experience is preferred but not essential
The role:
You will be the first point of contact for our guests, handling check-ins and check-outs, managing reservations, and ensuring every guest enjoys a seamless experience. This position includes both morning and evening shifts, with varied days and weekend work.
If you are passionate about hospitality and want to grow your career in a dynamic, welcoming environment, we would love to hear from you. Apply today and become part of The Cawdor family.
Job Types: Full-time, Part-time
Pay: £16,575.00-£26,520.00 per year
Benefits: Employee discount
Work Location: In person
Hotel Receptionist in Swansea employer: The Cawdor
The Cawdor is an exceptional employer, offering a warm and welcoming atmosphere where employees are valued as part of the family. With competitive pay, shared gratuities, and comprehensive training, staff enjoy ample opportunities for career development in a stunning location. Join our close-knit team and experience the joy of providing outstanding service in a vibrant hotel environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Swansea
✨Tip Number 1
Make sure to research The Cawdor before your interview. Knowing about their history, values, and what makes them unique will show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. This will help you feel more confident during the interview.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in hospitality. A polished look will reflect your professionalism and respect for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining The Cawdor family.
We think you need these skills to ace Hotel Receptionist in Swansea
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love a friendly and positive attitude, so don’t be afraid to show us who you are. A warm tone can make all the difference in a customer-facing role like this.
Tailor Your Experience:Make sure to highlight any relevant experience you have, even if it’s not directly in hospitality. Focus on your customer service skills and any roles where you’ve had to communicate effectively. We want to see how your background fits with our welcoming atmosphere!
Be Detail-Oriented:Attention to detail is key for a Receptionist role. Double-check your application for any typos or errors before hitting send. A polished application shows us that you care about the little things, just like we do for our guests!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be one step closer to joining The Cawdor family!
How to prepare for a job interview at The Cawdor
✨Know the Hotel Inside Out
Before your interview, take some time to research The Cawdor. Familiarise yourself with its history, services, and the local area. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a guest. This is crucial for a role that revolves around guest interactions.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is all about making guests feel welcome.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
