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- Tasks: Lead a vibrant team, ensuring top-notch customer service and smooth shop operations.
- Company: Join Cavan Bakery, a beloved brand with nearly a century of tradition and innovation.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values quality and creativity in every product.
- Qualifications: Strong leadership, communication, and organisational skills are essential.
- Other info: Flexible shifts and a commitment to diversity make this a great workplace.
The predicted salary is between 27000 - 28000 £ per year.
# RETAIL MANAGER – WHITTONby | Oct 7, 2025The Cavan Bakery was founded by David Cavan in 1929. Today the business employs over 130 colleagues, extends to a growing number of 10+ bakery shops, a café and serves over 100 wholesale customers. Throughout this time, quality, taste, pride and passion have ensured our longevity and we believe we are as relevant in the 2020s as we were in the 1920s.Here at Cavan Bakery, we have a very keen eye on the future – developing and innovating new products, opening more shops, selling through our wholesale partners and taking our offerings online. We are seeking a passionate and experienced Retail Manager who will be responsible for ensuring quality customer service and the success of our shops.Candidates must possess the communication, organisational, leadership and motivational skills that this role demands.**KEY RESPONSIBILITIES:**· Increase sales and number of customers· Manage efficiently the day-to-day running of shop (re: staff, time, money, waste)· Set an example to the staff**CUSTOMERS**· Customer service – be responsive and acknowledge the customer immediately, be friendly and helpful.· Put yourself in place of the customer, give them the service they wouldn’t get elsewhere.· Deal with any customer problems – appropriately and professionally. Seek advice from Your Area Manager or Head Office if necessary.**STAFF**· Train, mentor and lead your staff – *encourage, coach, delegate, and discipline* where appropriate.· Handle any staff problems – appropriately and professionally. Seek advice from the HR team or Area Manager if necessary.**MONEY**· Cashing up, banking, and general handling of cash – consistent accuracy of till.· Security – ensure money, keys and premises are secure and safe.**PRODUCTS**· Ordering goods – be aware of what products your shops sells and in what quantities so that you can ensure the correct amount is ordered.· Waste and stock control – be mindful of excessive stock. Ensure all staff use correct/same amounts of fillings in sandwiches as per our training folder.· Quality control – feedback information, both good and bad (re: appearance, colour, size, quality, taste, consistency of product from day to day) to the office.· Correct displays – work with Your Area Manager and Head Office to ensure goods are displayed to their best advantage. Use tasters as appropriate.· Rotation of stock. Ensure no stale or bad goods are sold.· Keep all goods fresh – in the kitchen, the cupboards, the fridges and the shop.**ADMIN AND PROCEDURES**· All admin and paperwork – ordering stock, sandwich fillings, shop supplies – ensure it’s all done on the correct days and accurately.· Ensure all “daily paperwork” is completed by either yourself or your team.**HYGIENE**· Ensure your shop and kitchen area is clean, tidy and hygienic.· Ensure all the cleaning jobs are done regularly – daily and deep cleans.· Follow *Safer Food Better Business* and EHO guidelines at all times and maintain all related paperwork.**COMMUNICATION**· Feedback information to your shop team and office – positive and negative.· Anticipate problems and flag up to your Area Manager and Head Office. *Don’t take any work worries home*.· Suggest ideas for new lines and promotions.**GENERAL ATTITUDE AND BEHAVIOUR**· Be responsible; conscientious; committed; cooperative; enthusiastic; cheerful; helpful; professional; and proactive.· Take initiative and use common sense.· Always think “’” re: efficiency, selling, team working, morale.The role is based on a Mon – Sat variable shift pattern where you will working 5 days a week.**All applicants must have the right to work in the UK, at point of interview, and for the tenure of employment contract. As part of the recruitment process, you will be asked to provide documented evidence of your eligibility to work in the UK.****‘Inclusion & Diversity***At Cavan Bakery we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.**Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey.’*£27,000-£28,000 per annum**Job Location:** Whitton #J-18808-Ljbffr
RETAIL MANAGER – WHITTON employer: The Cavan Bakery Ltd
Contact Detail:
The Cavan Bakery Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RETAIL MANAGER – WHITTON
✨Tip Number 1
Get to know the company inside out! Research Cavan Bakery's history, values, and products. This way, when you walk into that interview, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your approach to customer satisfaction will set you apart from other candidates.
✨Tip Number 3
Show off your leadership chops! Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate and train staff, as this is key for the Retail Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cavan Bakery family.
We think you need these skills to ace RETAIL MANAGER – WHITTON
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for customer service and retail management aligns with our values at Cavan Bakery.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the key responsibilities listed in the job description. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Cavan Bakery Ltd
✨Know Your Products
Before the interview, make sure you’re familiar with Cavan Bakery’s product range. Understand what makes their offerings unique and be ready to discuss how you can contribute to maintaining quality and freshness in the shop.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training and mentoring staff, as well as how you’ve handled any challenges. This will demonstrate your capability to motivate and manage a team effectively.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond for a customer or resolved a difficult situation. This shows that you understand the importance of creating a welcoming environment.
✨Discuss Your Organisational Skills
Since the role involves managing day-to-day operations, come prepared to discuss how you handle tasks like stock control, cash management, and paperwork. Provide examples of how you ensure efficiency and accuracy in these areas.