At a Glance
- Tasks: Deliver amazing customer service and support sales while keeping the store looking great.
- Company: Join Cavan Bakery, a diverse and inclusive workplace that values creativity.
- Benefits: Enjoy perks like free lunch, 50% off bakery products, and social events.
- Why this job: Be part of a fun team and make customers smile every day!
- Qualifications: Customer-focused with teamwork skills and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a full time (40 hours) retail assistant to join our shop in Teddington!
Summary of Role:
Retail Assistants deliver outstanding customer service, support sales growth, and maintain operational standards. They assist with stock control, fulfillment of digital orders, and ensure strict adherence to operational procedures, food safety, and health & safety standards.
Responsibilities:
- Provide friendly, efficient service to all customers, promoting products to drive sales
- Maintain stock levels, assist with replenishment, and pick products accurately for digital fulfillment
- Ensure timely fulfillment and delivery of online/click & collect orders in line with SLAs
- Maintain store presentation, cleanliness, and merchandising to enhance the customer experience
- Follow operational procedures, food safety, hygiene, and health & safety standards at all times
- Support the team with daily operational tasks, including stock rotation and waste management
- Handle cash, banking, and shift closing and opening procedures accurately
Skills Required:
- Customer-focused with a strong sales and service mindset
- Knowledge of stock control procedures and digital order fulfillment SLAs
- Understanding of operational procedures, food safety, hygiene, and health & safety standards
- Teamwork, communication, and organisational skills
- Attention to detail and pride in store presentation
Perks & Benefits:
- On-site parking
- Social Events
- Cycle to work scheme
- Free bread allowance
- 50% discount on Cavan Bakery products
- Workplace Pension Scheme
- A box of cakes on your birthday
- Free lunch provided whilst on shift
- Employee assistance 24/7 helpline offering free confidential advice and support
Inclusion & Diversity:
At Cavan Bakery we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey.
RETAIL ASSISTANT – TEDDINGTON employer: The Cavan Bakery Ltd
At Cavan Bakery, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Teddington that values diversity and inclusion. Our Retail Assistants enjoy a range of benefits including a generous discount on our delicious products, free lunches during shifts, and a supportive environment that fosters personal and professional growth. Join us to be part of a team that not only prioritises outstanding customer service but also celebrates individuality and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land RETAIL ASSISTANT – TEDDINGTON
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Cavan Bakery. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your understanding of the retail environment and shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace RETAIL ASSISTANT – TEDDINGTON
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can deliver outstanding service and promote products effectively!
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific tasks you’ve done that relate to stock control and digital order fulfillment. This helps us understand how you can contribute to our team.
Keep It Neat and Professional:Make sure your application is well-organised and free of typos. A clean presentation shows us that you take pride in your work, which is super important for maintaining store standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Cavan Bakery Ltd
✨Know Your Customer Service Skills
Make sure you can talk about your experience in providing excellent customer service. Think of specific examples where you went above and beyond to help a customer, as this is key for a Retail Assistant role.
✨Familiarise Yourself with Stock Control
Brush up on stock control procedures and digital order fulfilment. Be ready to discuss how you’ve managed stock levels or handled online orders in the past, as this will show your understanding of the operational side of retail.
✨Showcase Teamwork and Communication
Prepare to share examples of how you've worked effectively in a team. Highlight your communication skills and how they contributed to achieving team goals, as collaboration is essential in a retail environment.
✨Emphasise Attention to Detail
Retail requires a keen eye for detail, especially when it comes to store presentation and hygiene standards. Be prepared to discuss how you ensure high standards in your work and why it matters for customer experience.
