At a Glance
- Tasks: Deliver amazing customer service and manage online orders in a vibrant retail environment.
- Company: Join Cavan Bakery, a diverse and inclusive workplace that values creativity.
- Benefits: Enjoy perks like free lunch, 50% off bakery products, and social events.
- Other info: Great opportunities for personal growth in a fun, supportive atmosphere.
- Why this job: Be part of a team that makes every customer’s day sweeter while gaining valuable experience.
- Qualifications: Customer-focused with teamwork skills and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a full time (40 hours) retail assistant to join our shop in Teddington!
Summary of Role:
Retail Assistants deliver outstanding customer service, support sales growth, and maintain operational standards. They assist with stock control, fulfillment of digital orders, and ensure strict adherence to operational procedures, food safety, and health & safety standards.
Responsibilities:
- Provide friendly, efficient service to all customers, promoting products to drive sales
- Maintain stock levels, assist with replenishment, and pick products accurately for digital fulfillment
- Ensure timely fulfillment and delivery of online/click & collect orders in line with SLAs
- Maintain store presentation, cleanliness, and merchandising to enhance the customer experience
- Follow operational procedures, food safety, hygiene, and health & safety standards at all times
- Support the team with daily operational tasks, including stock rotation and waste management
- Handle cash, banking, and shift closing and opening procedures accurately
Skills Required:
- Customer-focused with a strong sales and service mindset
- Knowledge of stock control procedures and digital order fulfillment SLAs
- Understanding of operational procedures, food safety, hygiene, and health & safety standards
- Teamwork, communication, and organisational skills
- Attention to detail and pride in store presentation
Perks & Benefits:
- On-site parking
- Social Events
- Cycle to work scheme
- Free bread allowance
- 50% discount on Cavan Bakery products
- Workplace Pension Scheme
- A box of cakes on your birthday
- Free lunch provided whilst on shift
- Employee assistance 24/7 helpline offering free confidential advice and support
Inclusion & Diversity:
At Cavan Bakery we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey.
Full-Time Retail Associate: Online Orders & Stock employer: The Cavan Bakery Ltd
Cavan Bakery is an exceptional employer located in Teddington, offering a vibrant work culture that prioritises inclusivity and employee well-being. With benefits such as on-site parking, social events, and generous discounts on bakery products, employees enjoy a supportive environment that fosters personal and professional growth. Join us to be part of a team that values diversity and creativity while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Retail Associate: Online Orders & Stock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cavan Bakery. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be prepared to discuss how you work well with others. Share instances where you've supported your team or contributed to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Cavan Bakery. Don’t miss out on this opportunity!
We think you need these skills to ace Full-Time Retail Associate: Online Orders & Stock
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can deliver outstanding service and promote products effectively!
Be Detail-Oriented:Attention to detail is key in retail, especially when it comes to stock control and order fulfillment. Use your application to demonstrate how you've successfully managed these tasks in the past.
Emphasise Teamwork:We love a team player! In your application, share examples of how you've worked collaboratively with others to achieve goals or improve processes. It shows us you're ready to support our team!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Cavan Bakery Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Retail Assistant. Familiarise yourself with stock control procedures and digital order fulfilment SLAs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you can promote products and drive sales while maintaining a friendly and efficient service.
✨Demonstrate Team Spirit
Teamwork is key in retail, so be prepared to talk about how you work well with others. Share specific instances where you've collaborated with colleagues to achieve a common goal or tackled challenges together. This will highlight your communication and organisational skills.
✨Emphasise Attention to Detail
Retail involves a lot of operational procedures, so it's crucial to showcase your attention to detail. Discuss how you ensure compliance with food safety, hygiene, and health & safety standards in your previous roles. This will reassure them that you take pride in store presentation and operational excellence.
