At a Glance
- Tasks: Manage daily operations of the bar and front of house team, ensuring high customer service standards.
- Company: The Cause is an award-winning independent venue in London, supporting underground dance music and charitable causes.
- Benefits: Earn £14.5 per hour with shift work and a share of Tronc tips.
- Other info: Must be available for weekends, public holidays, and late-night shifts.
- Why this job: Join a creative team to influence club culture in London and support diverse entertainment.
- Qualifications: Previous experience as a Bar Supervisor and knowledge of cocktails, wines, and beers required.
The predicted salary is between 14.5 - 14.5 £ per hour.
The Cause is an award-winning, fully independent multi-venue dance music institution. We are a vital part of London’s nightlife ecosystem and we pride ourselves in supporting charitable causes and championing underground dance music. Our open-door policy welcomes everyone equally, regardless of musical tastes, gender, race, class, age, sexual persuasion or kinks.
Whilst maintaining the ethos of The Cause and providing a platform for electronic artists to continue playing through the pandemic, we provided a wider portfolio of entertainment, varying from food, comedy, cabaret, live music and DJ events. Having secured new spaces for us to operate across London, we are recruiting for a variety of senior management positions to help manage the operations of the spaces, develop and grow the team and move the business forward. This is an exciting opportunity to join an ambitious & creative team, and to make your mark on club culture in London from behind the scenes.
THE ROLE
To manage the day‑to‑day shift operations of both the front of house and bar team. Reporting to, and supporting the on‑duty Venue Manager. As well as supporting the wider management team in the provision of an efficient & customer‑service focused bar and food service establishment.
RESPONSIBILITIES
- Oversee the daily operation of the bar; both the front of house & bar.
- Responsible for the smooth running of the shift; acting autonomously to quickly resolve small issues and flagging issues with the Venue Manager for additional support.
- Supervising the efficient management of stock & consumables during shifts, ensuring no provisions run out during any events.
- Creating and maintaining a team environment; motivating and training team members to achieve and deliver high standards of customer service and alcohol service.
- Responsible for reporting and minimising wastage through adequate stock control and staff management during shifts.
- Maintain a safe and secure working environment.
- Ensure that all duties are carried out in line with Company and health and safety and other Company requirements.
- The efficient management of all staff attendance & breaks.
- Assisting and managing with the opening/closing of the venue when events are in operation/shoots booked in.
- Developing and mentoring the bar, cloakroom & door team.
SKILLS & EXPERIENCE
Must Have
- Previous experience as a Bar Supervisor; supervising front of house staff, bartenders and barbacks.
- Excellent communication and people skills; friendly and approachable for staff and customers.
- A passion for bar work; a good working knowledge of cocktails, wines and beer.
- Experienced in food handling, safety and preparation.
- Ability to remain calm under pressure and to provide a calming influence over junior members of staff during busy periods.
- Available to work weekends including public holidays and late night hours.
- Experience working with point-of-sale systems, in particular Goodtill.
- Desire to progress within the hospitality industry.
Nice to Have
- A passion for the live music industry, hospitality and the late night economy.
- Cocktail / mixology experience.
- Alcoholic beverage menu development.
SALARY
£14.5 / hour. Shift Work. Share of Tronc TIPS.
We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender, reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
Venue Supervisor - The Cause in London employer: THE CAUSE
The Cause operates multiple venues across London, promoting inclusivity and supporting charitable initiatives. Employees enjoy a vibrant atmosphere and opportunities for professional growth within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Supervisor - The Cause in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like THE CAUSE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to THE CAUSE
Don't be shy about reaching out to THE CAUSE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Supervisor - The Cause in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about THE CAUSE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at THE CAUSE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
