At a Glance
- Tasks: Analyse player behaviour and ensure compliance with AML and Responsible Gambling regulations.
- Company: Join Casumo, a fun and innovative online casino company.
- Benefits: Private health insurance, wellness incentives, and remote work options.
- Other info: Enjoy continuous learning opportunities and social events to connect with colleagues.
- Why this job: Make a real impact in player protection within a dynamic iGaming environment.
- Qualifications: Experience in AML or Responsible Gambling, strong analytical skills, and excellent communication.
The predicted salary is between 36000 - 60000 € per year.
Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Casumo, where you are invited to be your authentic YOU‐MO!
Company Overview
Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We’re an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm. Nowadays, we’re on the hunt for a sharp & detail oriented Player Protection Analyst!
Position Overview
As a Player Protection Analyst, you will play a critical role in protecting our players and ensuring we meet our Anti‐Money Laundering (AML) and Responsible Gambling (RG) obligations. Acting as a key escalation point within the organisation, you’ll analyse player behaviour, conduct investigations, and support regulatory reporting – all whilst helping to strengthen awareness and best practices across the business. This is a fantastic opportunity for someone passionate about compliance, investigation, and player protection to deepen their AML expertise within a dynamic and fast‐paced iGaming environment.
Responsibilities
- Interact with players regarding Anti‐Money Laundering and Responsible Gambling matters when required.
- Act as the first point of escalation for AML/RG cases and queries from internal teams.
- Conduct detailed analysis of player accounts to identify potential money laundering activities or suspicious behaviour.
- Assist the MLRO/DMLRO with Suspicious Activity Reports (SARs) and other regulatory investigations.
- Ensure accurate and up‐to‐date account records in line with AML record‐keeping requirements.
- Perform Enhanced Due Diligence (EDD) reviews and ongoing monitoring where required.
- Follow up on documentation requests related to AML obligations and regulatory standards.
- Promote AML/RG awareness as an integral part of daily operations across the company.
- Support the Player Protection Team Lead with onboarding of new team members and delivery of ad hoc training sessions.
- Develop deep subject‐matter expertise in AML and share knowledge with player‐facing teams.
- Collaborate with Payments, Ambassadors, Loyalty, Marketing, and other departments to continuously improve internal procedures and controls.
Requirements
- Previous experience in Anti‐Money Laundering (AML) or Responsible Gambling (RG), ideally within gaming, financial services, or a related regulated industry.
- Strong knowledge of AML and compliance regulations, including Suspicious Activity Reporting (SAR) and Enhanced Due Diligence (EDD) procedures.
- Experience conducting detailed account analysis to detect potential money laundering activities.
- Familiarity with AML documentation, monitoring, and record‐keeping requirements.
- Experience acting as an escalation point for AML cases and managing cross‐team queries.
- Experience supporting investigations and preparing reports for MLRO/DMLRO or regulatory authorities.
- Strong analytical skills with high attention to detail.
- Excellent communication skills, with the ability to handle sensitive matters professionally and confidently.
- Ability to work collaboratively across departments in a fast‐paced environment.
- Knowledge of the iGaming industry is considered a strong advantage.
Candidates must be willing to work on a regular shift basis: 08:00‐16:00 and 16:00‐00:00, between Monday‐Sunday.
The Perks (Macedonia Office)
- Private health insurance
- Wellness incentives, including a fitness allowance and mental well‐being services
- 2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
- Office lunches – three times per week
- Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
- A range of training courses, known as Casumo College, for continuous learning and growth
- Social events for building strong relationships with colleagues from all across the organisation
Our ABC values
- ASPIRE: At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.
- BELIEVE: Belief at Casumo isn’t just a feel‐good sticker; it’s the glue that binds us. Turning "me" achievements into "we" victories, we’re a tight‐knit crew of dreamers, doers, and relentless supporters. With a high‐five arsenal and a trusty cheerleading squad, we’re on a mission to prove that together, we’re not just strong; we’re Casumo strong.
- CARE: Care is our secret ingredient, the cherry on top of our game. It’s not only about ensuring our players have a blast (responsibly, of course); it’s about weaving a fabric of support so tight, even the toughest challenges can’t tear us apart. From tailoring player experiences to being there for each other, we’re all about creating memorable moments.
Player Protection Analyst in London employer: The Casumo Company Limited
At Casumo, we pride ourselves on being an exceptional employer that champions diversity and inclusivity, creating a vibrant work culture where every employee can thrive as their authentic self. Our Macedonia office offers unique benefits such as private health insurance, wellness incentives, and the flexibility to work remotely for up to four weeks, all while fostering continuous professional development through our Casumo College training programmes. Join us in a dynamic iGaming environment where your passion for compliance and player protection will be valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Player Protection Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in the iGaming industry, especially those who work at Casumo. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your AML and RG knowledge. We want to see your passion for player protection shine through, so be ready to discuss real-world scenarios and how you'd handle them.
✨Tip Number 3
Show us your analytical skills! Bring examples of how you've tackled suspicious behaviour or conducted investigations in the past. We love candidates who can think critically and act decisively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Casumo family.
We think you need these skills to ace Player Protection Analyst in London
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for player protection.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in AML and RG. We love seeing how your skills align with our needs, so don’t hold back on those relevant details!
Showcase Your Analytical Skills:As a Player Protection Analyst, strong analytical skills are key. Use your application to demonstrate how you've successfully identified suspicious behaviour or conducted investigations in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Casumo!
How to prepare for a job interview at The Casumo Company Limited
✨Know Your AML and RG Stuff
Make sure you brush up on your Anti-Money Laundering (AML) and Responsible Gambling (RG) knowledge. Familiarise yourself with the latest regulations and best practices, as well as any recent news in the iGaming industry. This will show that you're not just interested in the role but are also proactive about staying informed.
✨Show Off Your Analytical Skills
Prepare to discuss specific examples of how you've conducted detailed account analyses or investigations in the past. Think about times when you identified suspicious behaviour or contributed to compliance efforts. Being able to articulate these experiences will demonstrate your analytical prowess and attention to detail.
✨Communicate Like a Pro
Since you'll be handling sensitive matters, practice your communication skills. Be ready to explain complex concepts clearly and confidently. You might even want to role-play potential scenarios where you interact with players or internal teams regarding AML/RG issues to showcase your professionalism.
✨Emphasise Team Collaboration
Casumo values teamwork, so think of examples where you've successfully collaborated across departments. Highlight how you’ve worked with different teams to improve processes or resolve issues. This will show that you can thrive in a fast-paced environment and contribute positively to the company culture.
