At a Glance
- Tasks: Analyse player behaviour and ensure compliance with AML and Responsible Gambling regulations.
- Company: Join Casumo, a fun and innovative online casino company.
- Benefits: Private health insurance, wellness incentives, and remote work options.
- Other info: Enjoy continuous learning opportunities and social events to connect with colleagues.
- Why this job: Make a real impact in player protection within a dynamic iGaming environment.
- Qualifications: Experience in AML or Responsible Gambling, strong analytical skills, and excellent communication.
The predicted salary is between 36000 - 60000 £ per year.
Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Casumo, where you are invited to be your authentic YOU‐MO!
Company Overview
Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We’re an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm. Nowadays, we’re on the hunt for a sharp & detail oriented Player Protection Analyst!
Position Overview
As a Player Protection Analyst, you will play a critical role in protecting our players and ensuring we meet our Anti‐Money Laundering (AML) and Responsible Gambling (RG) obligations. Acting as a key escalation point within the organisation, you’ll analyse player behaviour, conduct investigations, and support regulatory reporting – all whilst helping to strengthen awareness and best practices across the business. This is a fantastic opportunity for someone passionate about compliance, investigation, and player protection to deepen their AML expertise within a dynamic and fast‐paced iGaming environment.
Responsibilities
- Interact with players regarding Anti‐Money Laundering and Responsible Gambling matters when required.
- Act as the first point of escalation for AML/RG cases and queries from internal teams.
- Conduct detailed analysis of player accounts to identify potential money laundering activities or suspicious behaviour.
- Assist the MLRO/DMLRO with Suspicious Activity Reports (SARs) and other regulatory investigations.
- Ensure accurate and up‐to‐date account records in line with AML record‐keeping requirements.
- Perform Enhanced Due Diligence (EDD) reviews and ongoing monitoring where required.
- Follow up on documentation requests related to AML obligations and regulatory standards.
- Promote AML/RG awareness as an integral part of daily operations across the company.
- Support the Player Protection Team Lead with onboarding of new team members and delivery of ad hoc training sessions.
- Develop deep subject‐matter expertise in AML and share knowledge with player‐facing teams.
- Collaborate with Payments, Ambassadors, Loyalty, Marketing, and other departments to continuously improve internal procedures and controls.
Requirements
- Previous experience in Anti‐Money Laundering (AML) or Responsible Gambling (RG), ideally within gaming, financial services, or a related regulated industry.
- Strong knowledge of AML and compliance regulations, including Suspicious Activity Reporting (SAR) and Enhanced Due Diligence (EDD) procedures.
- Experience conducting detailed account analysis to detect potential money laundering activities.
- Familiarity with AML documentation, monitoring, and record‐keeping requirements.
- Experience acting as an escalation point for AML cases and managing cross‐team queries.
- Experience supporting investigations and preparing reports for MLRO/DMLRO or regulatory authorities.
- Strong analytical skills with high attention to detail.
- Excellent communication skills, with the ability to handle sensitive matters professionally and confidently.
- Ability to work collaboratively across departments in a fast‐paced environment.
- Knowledge of the iGaming industry is considered a strong advantage.
Candidates must be willing to work on a regular shift basis: 08:00‐16:00 and 16:00‐00:00, between Monday‐Sunday.
The Perks (Macedonia Office)
- Private health insurance
- Wellness incentives, including a fitness allowance and mental well‐being services
- 2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
- Office lunches – three times per week
- Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
- A range of training courses, known as Casumo College, for continuous learning and growth
- Social events for building strong relationships with colleagues from all across the organisation
Our ABC values
- ASPIRE: At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.
- BELIEVE: Belief at Casumo isn’t just a feel‐good sticker; it’s the glue that binds us. Turning "me" achievements into "we" victories, we’re a tight‐knit crew of dreamers, doers, and relentless supporters. With a high‐five arsenal and a trusty cheerleading squad, we’re on a mission to prove that together, we’re not just strong; we’re Casumo strong.
- CARE: Care is our secret ingredient, the cherry on top of our game. It’s not only about ensuring our players have a blast (responsibly, of course); it’s about weaving a fabric of support so tight, even the toughest challenges can’t tear us apart. From tailoring player experiences to being there for each other, we’re all about creating memorable moments.
Player Protection Analyst in London employer: The Casumo Company Limited
At Casumo, we pride ourselves on being an exceptional employer that champions diversity and inclusivity, creating a vibrant work culture where every employee can thrive as their authentic self. Our Macedonia office offers unique benefits such as private health insurance, wellness incentives, and the flexibility to work remotely for up to four weeks, all while fostering continuous professional development through our Casumo College training programmes. Join us in a dynamic iGaming environment where your passion for compliance and player protection will be valued and nurtured.
Contact Details:
The Casumo Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Player Protection Analyst in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like The Casumo Company Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Player Protection Analyst in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at The Casumo Company Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at The Casumo Company Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with The Casumo Company Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
