Food & Beverage Supervisor in Dornoch

The Food & Beverage team plays a central role in shaping the Carnegie Club experience, delivering personalised, high-end service across multiple venues on the estate, from the historic castle and contemporary golf clubhouse to unique estate-wide locations. Our Food & Beverage team are responsible for the delivery of Breakfast, Lunch, Afternoon Tea and Dinner service for our in-house members, ensuring that these are delivered with consistency, whilst allowing the team to let their personalities shine. We are deeply committed to fostering a healthy work-life balance. This is demonstrated not only through our avoidance of split shifts, but also by offering our team the flexibility to bank hours worked beyond their contractual obligations.

As a Food & Beverage Supervisor you will take ownership of daily operations, leading your team from the front and ensuring a seamless service through every shift. You will act as a key link between Front of House, Kitchen and other teams, bringing energy, precision and a passion for hospitality excellence.

What you'll do:

• Lead by example delivering impeccable intuitive service at every service period
• Build strong, personalised relationships with members, anticipating needs before they arise
• Ensure consistency in presentation, quality and service standard across all venues
• Collaborate closely with the Kitchen to guarantee flawless delivery of all food offerings
• Maintain rigorous standards in health, safety and hygiene compliance
• Support specialist areas such as wine service, cigar condition and premium product handling
• Attend the morning or afternoon operational meetings, communicating the daily status of the department

Skills, Knowledge and Expertise:

• Proven supervisory/management experience in a luxury hospitality environment
• A natural leader with a hands-on, guest-focused approach
• Exceptional attention to detail and a passion for delivering memorable experiences
• Strong organisational and communication skills
• A deep understanding of premium food, wine and service etiquette
• You're friendly, enthusiastic and enjoy meeting new people
• You're a team-player and love working alongside colleagues in what can be a fast-paced environment
• You're comfortable and have experience working with Microsoft Office programmes including Word and Excel
• You might have completed an apprenticeship, internship or other qualification in hospitality which is fantastic, but it's not essential
• You are willing to learn and take direction, and are keen to progress your role through your own training and development

Benefits:

• Share of gratuities
• 33 days annual leave pro-rata
• Auto enrolment pension scheme
• Occupational sick pay
• Family friendly support
• Life assurance cover
• Access to wellbeing platforms providing support on nutrition, exercise, health, finances, legal support and more
• Cycle to work and tech scheme
• Free meals on shift
• Complimentary use of staff gym
• Staff events
• Long service awards