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- Tasks: Lead luxury transport operations, ensuring exceptional service and seamless guest experiences.
- Company: Exclusive private members' club set in a stunning 8,000-acre estate.
- Benefits: Generous leave, wellness support, staff discounts, and complimentary meals.
- Why this job: Join a dynamic team delivering world-class transport services in a luxurious environment.
- Qualifications: Experience in transport management, strong leadership, and excellent communication skills.
- Other info: Embrace diversity and contribute to a culture of excellence and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Delivering seamless, discreet transport operations within our luxury private member's club. Situated on an 8,000 acre estate, the Transport Manager plays a key role in delivering exceptional guest and member experiences through seamless, luxury transport services. Responsible for managing all guest transfers, on-estate journeys, and vehicle presentation, this role ensures every journey reflects the club’s commitment to comfort, discretion, and world-class service.
As Transport Manager, you will lead and develop the Transport team, ensuring the highest standards of service, safety, and discretion are consistently delivered. You will be responsible for overseeing day-to-day operations, managing the fleet, coordinating complex transport schedules, and working closely with other departments to support the wider estate operation. This is a hands-on leadership role, combining operational management with a strong focus on service excellence and team engagement.
As Transport Manager, you will:
- Lead, manage, and motivate the Transport team, ensuring exceptional standards of service, professionalism, and presentation at all times.
- Oversee daily transport operations across the estate and off-site, including airport and train station transfers, private tours, and shuttle services.
- Plan and coordinate transport schedules to meet the needs of members, guests, and internal departments, adapting to changing priorities.
- Maintain responsibility for the Club’s fleet of luxury vehicles, ensuring they are compliant, well-maintained, immaculately presented, and fully operational.
- Ensure all transport activities comply with legal, safety, and licensing requirements, including driver standards and vehicle regulations.
- Manage budgets, supplier relationships, and external transport partners as required.
- Work closely with senior leadership and other department heads to support events, arrivals, departures, and logistical operations.
- Uphold the highest levels of discretion and confidentiality for our high-profile members and guests.
- Deliver training, coaching, and performance management to support team development and succession planning.
- Attend and contribute to operational meetings and briefings to ensure clear communication and smooth collaboration across the estate.
Our Transport Manager will embody the Club's standards of discretion, warmth and authenticity, inspiring the team to deliver memorable and personalised experiences for our members. You will be a natural leader, driven to create a culture of excellence whilst maintaining operational oversight of all aspects of Transport across the estate.
An experienced transport, logistics, or fleet manager, ideally from within luxury hospitality, private members’ clubs or exclusive environments. A confident and approachable leader with strong people management and organisational skills. Visionary and service driven, with a calm and professional approach under pressure. Highly organised, detail oriented, and proactive in problem-solving. Strong communicator, able to build effective relationships with guests, colleagues, and external partners. Exceptional people leadership — inspiring trust, respect, and motivation. Proficiency in fleet management software, scheduling systems and operational coordination tools. Analytical mindset with strong financial acumen. Flexible and adaptable, comfortable working varied hours to meet operational demands. Full, clean UK driving licence required; advanced driving qualifications and experience in executive or VIP transport are highly desirable.
You don't need to meet every point listed above to be a great fit for the role. Instead, focus on showcasing your strongest skills, experience and personal qualities - we’re interested in what makes you a great fit for the role and how you can contribute your unique strengths to our team.
What We Offer You:
- Share of gratuities
- 33 days annual leave pro-rata
- Auto enrolment pension scheme
- Occupational sick pay
- Family friendly support
- Life cover
- Access to wellness platform providing support on nutrition, exercise, health, finances, legal support and more
- Access to staff benefit scheme which includes cycle to work and tech scheme, contribution towards eyecare and discounts on high street retailers
- Local staff transport service
- Meals on shift provided free of charge
- Complimentary use of staff gym
- Refer a friend bonus scheme
- Staff events
- Long Service Awards
Don’t forget to check out our website for more details on life at Skibo! Great teams are built on diversity, curiosity, and respect. If you’re excited by our mission and think you could make an impact, we’d love to hear from you - even if you don’t tick every box.
Luxury Transport Operations Manager in Dornoch employer: The Carnegie Club at Skibo Castle
Contact Detail:
The Carnegie Club at Skibo Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Transport Operations Manager in Dornoch
✨Tip Number 1
Network like a pro! Reach out to people in the luxury transport and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and delivering exceptional service. Share specific examples of how you've motivated your team to achieve excellence.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the application deadline. Reach out directly to the hiring manager or HR team through our website. A friendly message expressing your interest can set you apart from the crowd.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what makes their transport services unique and be ready to discuss how you can contribute to their mission of providing world-class service. Confidence is key!
We think you need these skills to ace Luxury Transport Operations Manager in Dornoch
Some tips for your application 🫡
Showcase Your Leadership Skills: As a Transport Manager, we want to see how you lead and inspire your team. Share specific examples of how you've motivated others and maintained high standards in previous roles. This will help us understand your approach to team engagement and service excellence.
Highlight Your Experience in Luxury Environments: We’re looking for someone with a background in luxury hospitality or exclusive settings. Make sure to emphasise any relevant experience you have in these areas, as it shows you understand the level of service our members expect.
Be Detail-Oriented: In this role, attention to detail is key. When writing your application, be meticulous about your own presentation and the clarity of your communication. This reflects the standards we uphold at Skibo Castle and will set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you have all the latest information about the role and our club. Plus, it shows you’re proactive and engaged!
How to prepare for a job interview at The Carnegie Club at Skibo Castle
✨Know the Luxury Experience
Familiarise yourself with the luxury hospitality sector and understand what exceptional service looks like. Research the club's values and how they translate into transport operations, so you can demonstrate your alignment with their commitment to comfort and discretion.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate and inspire others, as well as your experience in training and developing staff to maintain high standards of service.
✨Master the Details
Be ready to discuss your organisational skills and how you manage complex transport schedules. Bring examples of how you've handled logistical challenges in the past, showcasing your proactive problem-solving abilities and attention to detail.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role involves collaboration with various departments, demonstrate your strong communication skills and ability to build relationships with both guests and colleagues during the interview.
