Head of Front of House: Elite Guest Experience

Head of Front of House: Elite Guest Experience in Dornoch

Dornoch Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a talented team to deliver exceptional service in a luxury setting.
  • Company: Exclusive private members’ club in beautiful Scotland.
  • Benefits: Share of gratuities, annual leave, and wellness support.
  • Why this job: Create unforgettable experiences for members in a supportive environment.
  • Qualifications: Proven hospitality management experience and strong leadership skills.
  • Other info: Join a dynamic team focused on excellence and member satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

A luxury private members’ club in Scotland seeks a Front of House Manager to lead a talented team in delivering exceptional service. The role requires proven experience in hospitality management, exceptional leadership, and a focus on creating personal member experiences. You will be responsible for maintaining the highest standards of operation and hospitality, ensuring every member feels valued. This position offers a supportive environment with various benefits, including a share of gratuities, annual leave, and wellness support.

Head of Front of House: Elite Guest Experience in Dornoch employer: The Carnegie Club at Skibo Castle

Join a prestigious luxury private members’ club in Scotland, where we pride ourselves on fostering a supportive and collaborative work culture. As the Head of Front of House, you will not only lead a dedicated team but also enjoy numerous benefits such as a share of gratuities, generous annual leave, and wellness support, all while contributing to creating unforgettable experiences for our valued members. We are committed to your professional growth, offering opportunities to enhance your skills in a dynamic and rewarding environment.
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Contact Detail:

The Carnegie Club at Skibo Castle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Front of House: Elite Guest Experience in Dornoch

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Showcase your personality! When you get the chance to meet potential employers, be yourself and let your passion for exceptional service shine through. Remember, they’re looking for someone who can lead a team and create memorable experiences.

✨Tip Number 3

Prepare for those interviews! Research the club and its values, and think about how your experience aligns with their mission of delivering elite guest experiences. Tailor your answers to highlight your leadership skills and commitment to hospitality.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Head of Front of House: Elite Guest Experience in Dornoch

Hospitality Management
Leadership Skills
Customer Service Excellence
Team Management
Operational Standards
Member Experience Focus
Attention to Detail
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable moments for guests. We want to see that you truly care about delivering exceptional service!

Highlight Your Leadership Skills: As a potential Head of Front of House, it’s crucial to showcase your leadership experience. Talk about times when you’ve successfully led a team, resolved conflicts, or implemented new processes. We’re looking for someone who can inspire and motivate others to achieve greatness.

Personalise Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the values and standards of our luxury private members’ club. Mention why you’re excited about this specific role and how you can contribute to creating personal member experiences. We love seeing genuine interest!

Apply Through Our Website: Make sure to submit your application through our website for the best chance of being noticed. It’s super easy and ensures we get all the necessary information in one place. Plus, it shows you’re tech-savvy and ready to embrace our modern approach to hospitality!

How to prepare for a job interview at The Carnegie Club at Skibo Castle

✨Know Your Hospitality Inside Out

Make sure you brush up on your hospitality management knowledge. Understand the latest trends in luxury service and be ready to discuss how you can implement these at the club. Show them you’re not just experienced, but also passionate about creating exceptional member experiences.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to inspire and maintain high standards of operation.

✨Personal Touch Matters

Since the role focuses on personal member experiences, come prepared with ideas on how to enhance guest interactions. Share any innovative strategies you've used before to make members feel valued and special. This will highlight your commitment to exceptional service.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the club’s culture and values. Inquire about their approach to member feedback or how they support staff development. This shows you’re not just looking for a job, but genuinely want to contribute to their success.

Head of Front of House: Elite Guest Experience in Dornoch
The Carnegie Club at Skibo Castle
Location: Dornoch

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