At a Glance
- Tasks: Manage office operations, oversee staff, and improve efficiency using innovative software solutions.
- Company: Established law firm focused on providing excellent client service since 2014.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: In-office position with opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact in a growing legal practice.
- Qualifications: 10+ years in admin roles, strong software skills, and effective communication abilities.
The predicted salary is between 40000 - 50000 £ per year.
The Carlisle Group has been retained to search for an Office Manager. Our client was founded in 2014 and advises individuals and their families about the legal challenges facing them today including Asset Protection, Special Needs Trusts, Wills, Trust Design, Guardianships, Medicaid and Estate Planning, Nursing Home Matters & Estate Administration. The Mission of the firm is to provide excellent service to their clients in the development, implementation, and administration of a cost-effective estate plan for today and throughout their lives by progressively updating their plans to meet their changing circumstances. The law firm has one location in Reading, PA, with 10 employees. This is an in-office opportunity.
Position Summary
The Office Manager will utilize business process development experience to improve existing operations of the law firm through the full utilization of existing software, integration of the applications, and leveraging the capabilities of the technologies to improve and expand efficiency and effectiveness. This role will oversee the operational and administrative support functions for the law firm.
Responsibilities
- Accounts receivable – Use QuickBooks Online to record payments and prepare checks for deposit. Review Clio software for outstanding balances due, tasks, and revise fields when necessary.
- Accounts payable – Use QuickBooks Online to analyze all invoices and issue checks to pay expenses. Prepare monthly spreadsheets for income and expenses to give to the bookkeeper and research any questions.
- Assist in hiring new employees. Manage onboarding paperwork, 401k timing, health insurance options, etc. for new employees.
- Track PTO and coordinate with staff for out-of-office days. Report PTO and OT bi-weekly. Report changes in 401k withdrawals and health insurance premium deductions.
- Manage all insurance programs for the office. Health insurance for the staff, short-term disability insurance, business liability insurance, etc.
- IOLTA – Issue checks and deliver to partner for entry into Clio software. Enter transaction into FNB Positive Pay software. Deposit checks as necessary and give to partner for entry into Clio software.
- Oversee staff and ensure their job responsibilities are being handled appropriately and assist if needed. Explore and manage HR matters, complaints, and concerns. Work to find solutions with the team to build morale and confidence.
- Point person to lead and manage the third-party marketing firm as it relates to the law firm’s website, Facebook, Nextdoor, and LinkedIn pages. Oversight of current and relevant content. Coordinate on editing and publishing two articles a week for an email blast, Facebook, Nextdoor, and LinkedIn.
- Add events and photos as appropriate to different sites. Add webinars each month to website & Lawmatics software. Add testimonials to website. Bring Google reviews to the website and reply to them. Add "Upcoming Events" to our email blasts.
- ERP and software integration to improve and leverage the effectiveness, collaboration with various software programs and continuous improvement with expanding the capabilities of the different applications. Work with an Integration Consultant as the lead for the law firm on needed projects and expanded capabilities. Act as the liaison with the consultant to learn the new and improved applications and partner with the attorneys and staff to train and develop (Lawmatics, DecisionVault, Clio, Claude/AI, and MS 365).
- Work as a liaison and point person with Fraser (copier supplier/vendor) and Eberly (IT Management). Track and review all office supplies and order marketing materials.
Requirements
- Bachelor’s degree is preferred.
- Certifications in Certified Administrative Professional – CAP, Professional Administrative Certification of Excellence – PACE, Certified Business Office Manager – CBOM, Certified Associate in Project Management – CAPM, or Six Sigma are highly desired.
- 10+ years of experience in an administrative support role within a professional services business.
- 7+ years of experience using CRM and ERP software.
- 3+ years of experience managing outside vendors or suppliers to complete projects or provide various services in IT, marketing, accounting, website, and social media content, etc.
- Demonstrated experience managing multiple tasks and priorities daily.
- Ability to communicate effectively orally and in writing.
OFFICE MANAGER in Reading employer: The Carlisle Group (TCG)
The Carlisle Group is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in Reading, PA, this law firm provides a collaborative environment where the Office Manager will play a crucial role in enhancing operational efficiency while enjoying benefits such as health insurance and a focus on team morale. With a commitment to excellence in client service and a small, dedicated team, employees can expect meaningful contributions to their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land OFFICE MANAGER in Reading
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We think you need these skills to ace OFFICE MANAGER in Reading
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of The Carlisle Group (TCG). Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at The Carlisle Group (TCG)
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You’ll want to thoroughly convey your unique approach to leadership. During the interview with The Carlisle Group (TCG), be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
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Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at The Carlisle Group (TCG), especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for The Carlisle Group (TCG) could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at The Carlisle Group (TCG) as they’re likely seeking a candidate who can enhance their workplace culture.
