At a Glance
- Tasks: Lead and develop a wellbeing service for unpaid carers, providing vital emotional support.
- Company: Join a dedicated charity making a meaningful impact in the lives of carers.
- Benefits: Competitive salary, flexible hours, and the chance to shape a new service.
- Other info: Opportunity for growth and innovation in a supportive environment.
- Why this job: Make a real difference in the community while supporting those who care for others.
- Qualifications: Compassionate leadership skills and experience in service delivery or counselling.
Hours: 12 hours per week
Base: Shipley office
Salary: £32,000 – £35,050 (Full time equivalent)
We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service. This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.
Key Responsibilities
- Service Delivery & Coordination: Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer. Assess needs and match carers appropriately with student counsellors/volunteers. Monitor the progress and outcomes of counselling support. Support the coordination of wellbeing activities across all areas including staff wellbeing.
- Student Counsellor/Volunteer Recruitment & Support: Recruit student counsellors and volunteers in partnership with training providers. Deliver in house induction and training to students/volunteers. Provide ongoing support, guidance, and workplace supervision to student counsellors/volunteers. Ensure students are working within ethical and professional boundaries.
- Quality Assurance & Reporting: Maintain accurate and confidential records of service delivery. Monitor service performance and outcomes. Produce reports for internal use and funders.
- Service Development: Contribute to the ongoing development and improvement of the service. Identify gaps, opportunities, and innovations to better support carers. Support the development of policies and procedures where needed.
- Funding & Sustainability: Contribute to identifying and securing future funding opportunities. Support bid writing and reporting to funders.
This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply. Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
Closing date for applications: Sunday 28th June 2026
Proposed interview date: Tuesday 7th July 2026 (virtually)
Wellbeing Service Manager (Carer Counselling Service) in Shipley employer: The Carers' Resource
At Carers' Resource, we pride ourselves on being an exceptional employer dedicated to the wellbeing of our staff and the community we serve. Located in Shipley, our supportive work culture fosters personal and professional growth, offering opportunities for training and development while making a meaningful impact on the lives of unpaid carers. Join us in a role that not only provides competitive salary and benefits but also allows you to contribute to a compassionate cause in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Service Manager (Carer Counselling Service) in Shipley
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially around supporting unpaid carers. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Prepare for the interview by thinking about real-life examples of how you've supported others or managed teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Wellbeing Service Manager (Carer Counselling Service) in Shipley
Some tips for your application 🫡
Check Your CV:Before you hit that apply button, give your CV a good once-over. Make sure it’s tailored to the Wellbeing Service Manager role and highlights your relevant experience in managing services and supporting others.
Read the Job Description Carefully:Take your time to go through the job description. Understanding the key responsibilities and requirements will help you align your application with what we’re looking for in a candidate.
Show Your Passion:In your cover letter, let us know why you’re passionate about supporting unpaid carers. Share any personal experiences or insights that demonstrate your commitment to wellbeing and service development.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need right there!
How to prepare for a job interview at The Carers' Resource
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the Wellbeing Service and its impact on unpaid carers. Familiarise yourself with the counselling support offered, the role of student counsellors, and how volunteers contribute. This knowledge will help you demonstrate your passion and commitment to the service.
✨Showcase Your Compassionate Side
As a Wellbeing Service Manager, empathy is key. Prepare examples from your past experiences where you've supported others, especially in challenging situations. Highlight your ability to connect with people and provide emotional support, as this will resonate well with the interviewers.
✨Be Ready to Discuss Development Ideas
Think about potential gaps or opportunities for the service that you could address. Come prepared with innovative ideas on how to enhance the wellbeing offer for carers. This shows initiative and a proactive approach, which are essential qualities for this role.
✨Prepare for Questions on Quality Assurance
Since monitoring service performance and maintaining quality is crucial, be ready to discuss how you would ensure high standards in service delivery. Consider examples of how you've previously managed quality assurance or reporting in similar roles, as this will demonstrate your capability.
