At a Glance
- Tasks: Lead a dynamic team supporting unpaid carers and ensure high-quality service delivery.
- Company: Join Carers Federation, a national charity empowering carers since 1992.
- Benefits: Enjoy a pension scheme, EAP programme, and subsidised health benefits.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in the lives of carers and their communities.
- Qualifications: Proven leadership experience and strong interpersonal skills required.
The predicted salary is between 39634 - 48442 £ per year.
We are looking for two experienced Team Leaders to join Carers Federation, Caregivers Connected Service across Gateshead. The successful candidates will be part of a dynamic team dedicated to supporting unpaid carers and communities to identify carers and enable them to access carer support services.
As key members of the team, you will work alongside the existing Operations Manager and have responsibility for the day-to-day line management and organisation of the delivery team, to ensure all aspects of the service are being delivered to the highest of standards.
Job Role
Working closely with the Operations Manager, you will focus on supporting the team of triage and wellbeing workers for both young carers and adult carers in their day-to-day roles, ensuring efficiency in the delivery of all aspects of the service. This includes ensuring that all people, processes and systems are working together to promote operational efficiency and quality. You will also be responsible for undertaking supervisions and case reviews with the delivery team.
Requirements:
- Proven experience in a Team Leader role with the ability to clearly set direction.
- Ability to build strong relationships and team ethos.
- Experience of performance management.
- Good interpersonal, leadership and communication skills.
- Good problem-solving skills with a ‘can do’ attitude.
- Ability to work independently, prioritise tasks, and manage time effectively.
- Excellent team player able to create a confident and collaborative culture and working environment that empowers others.
- Experience of safeguarding both children and adults.
- Previous experience of the Health and Social Care environment.
- Understanding of carers including the differing support needs of young carers and adult carers.
- Able to respond to and be resilient to change.
- Ability to work with and use a number of IT systems.
Office based.
About us:
Carers Federation Limited is a national charity and company limited by guarantee established in 1992. Our aim is to empower and support unpaid carers, the people for whom they care for and the wider community. The charity is managed by a Board of Trustees elected by our membership.
Benefits:
- Auto enrolment pension scheme.
- Private and confidential EAP programme.
- Subsidised Eye Tests.
- Subsidised Seasonal Flu Vaccinations.
If your experience and interest align with our requirements, join us and help make a difference in the lives of carers. We welcome diversity and encourage applicants from all backgrounds to apply. This post is subject to a medical, references and an enhanced DBS check.
Closing Date: 6th November 2026.
Please quote the reference when applying for this role. Carers Federation operates a smoke-free site policy. Smoking is not permitted on any of our premises.
Team Leader, All-Age Caregivers in Gateshead employer: The Carers Federation Ltd
Carers Federation Limited is an exceptional employer dedicated to empowering unpaid carers and their communities in Gateshead. With a strong focus on employee growth, we offer a supportive work culture that values collaboration and diversity, alongside benefits such as an auto enrolment pension scheme and access to confidential support programmes. Join us to make a meaningful impact while enjoying a fulfilling career in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, All-Age Caregivers in Gateshead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Carers Federation Ltd.
✨Attend Social Work Events and Workshops
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✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Carers Federation Ltd, will notice your enthusiasm!
✨Leverage Your Network
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We think you need these skills to ace Team Leader, All-Age Caregivers in Gateshead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Carers Federation Ltd:Before hitting send, make sure to tailor your application specifically to The Carers Federation Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Carers Federation Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
