At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.
People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.
Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.
We are looking for a Customs Coordinator to join our growing team in Southampton.
The Customs Coordinator is accountable to the Customs Supervisor for the processing of customs declarations ensuring procedures are followed compliantly, acting as an extension of a client’s business working as a single point of contact for customs only related matters to ensure their supply chains run efficiently without delays.
Due to the nature of our operation, this role will involve ad hoc weekend working, including Saturday and Sundays.
Key Responsibilities:
- Ensure all documents received for customs purpose contain the minimum standard of information required, to process accurately.
- Submitting customs entries in Descartes E-customs, in line with HMRC legislation in a compliant manner, working to a 2-hour turnaround from receipt for EU Traffic.
- Provide copy entry by email & record in Leda (external document retention hub) with all commercial paperwork, which acts as a client’s audit trail for record keeping purposes.
- Responsible for customs amendments, to be actioned promptly.
- Provide advice on customs queries from their clients and reach, in line with HMRC Legislation.
- Responsible for arranging cover of their own clients within the team or based on the established buddy system.
Behavioural Competencies:
- Demonstrate & generate enthusiasm
- Positive ‘can-do’ attitude
- Interpersonally effective
- Influence people positively
- Develop trust and respect from colleagues across the organisation
- Take responsibility in difficult situations, identify problems early & respond in a timely fashion
- Work with the team to find solutions
- Demonstrate personal drive
- Communicate effectively (active listening, questioning, expressing self clearly and concisely)
- Motivate colleagues
- Positive and pro-active approach to work
- Contribute pro-actively and professionally to formal & informal discussions with colleagues
- Work effectively with positive conflict to generate new ideas and approaches
- Deal effectively with negative conflict in a timely and assertive manner
- Take responsibility in difficult situations
Key Skills and Relevant Qualifications
- Strong understanding of customs procedures, import/export processes, and HMRC regulations.
- Experience processing customs declarations accurately and compliantly.
- Knowledge of commodity codes, tariff classifications, duties, and VAT requirements.
- Ability to review and validate commercial documentation for customs clearance.
- Competence using customs systems such as Descartes E-Customs and document management platforms.
- Understanding of audit trail requirements and customs record retention.
We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.
At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.
If this opportunity aligns with your ambitions, don't wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.
Customs Coordinator - Far Logistics (Southampton) Ltd employer: The Cardinal Partnership
At The Cardinal Partnership, we pride ourselves on being the world's largest employee-owned logistics organisation, where every team member is a partner in our success. Our Basildon office fosters a vibrant work culture that prioritises collaboration, innovation, and personal growth, offering competitive salaries and enhanced benefits. Join us to not only advance your career as a Business Development Manager but also to contribute to a supportive environment that values your ideas and empowers you to exceed your potential.
