Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound and outbound calls while providing top-notch customer service.
- Company: Leading consultancy firm in Rugby with a vibrant work culture.
- Benefits: Competitive salary of £25,450 per annum and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Confident telephone manner and strong IT skills required.
- Other info: Full-time role with opportunities for personal growth.
The predicted salary is between 22700 - 27400 £ per year.
A leading consultancy firm in Rugby is seeking an energetic Customer Service Advisor to handle inbound and outbound calls while ensuring excellent customer service.
The ideal candidate will possess a confident telephone manner and strong IT skills, demonstrating reliability and an organized work approach.
This full-time role involves using a bespoke CRM system and responding to customer queries effectively.
The position is based in our Rugby office with a salary of £25,450 per annum.
Customer Service Advisor – Office-Based (Rugby) 9am-6pm employer: The Caraires Consultancy
Contact Detail:
The Caraires Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Office-Based (Rugby) 9am-6pm
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. Focus on maintaining a confident tone and responding to queries clearly and concisely.
✨Tip Number 3
Be ready to showcase your IT skills! Familiarise yourself with common CRM systems and be prepared to discuss how you've used technology to improve customer service in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team in Rugby!
We think you need these skills to ace Customer Service Advisor – Office-Based (Rugby) 9am-6pm
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique traits make you a great fit for our team.
Tailor Your CV: Make sure to tailor your CV to highlight your customer service experience and IT skills. We’re looking for someone who can handle calls confidently, so showcase any relevant experience that demonstrates your ability to engage with customers effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team in Rugby!
How to prepare for a job interview at The Caraires Consultancy
✨Know the Company
Before your interview, take some time to research the consultancy firm. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Telephone Skills
Since the role involves handling calls, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend or family member to get comfortable with the format. Remember, a friendly tone can make all the difference!
✨Familiarise Yourself with CRM Systems
As you'll be using a bespoke CRM system, it’s beneficial to brush up on your IT skills. If you have experience with similar systems, be ready to discuss that. If not, consider watching some tutorials online to get a basic understanding of how they work.
✨Prepare for Common Customer Queries
Think about the types of customer queries you might encounter in this role. Prepare some responses or strategies for handling difficult situations. This will demonstrate your problem-solving skills and readiness to provide excellent customer service.
