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- Tasks: Engage with clients to renew insurance policies and provide tailored quotations.
- Company: Established commercial insurance provider with a supportive team environment.
- Benefits: Competitive salary, comprehensive training, pension scheme, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in commercial insurance and strong communication skills required.
- Other info: Opportunity for personal development and career growth in a fast-paced setting.
The predicted salary is between 32000 - 36000 £ per year.
Monday to Friday 35hrs (9.00 - 17.00) £32,000 - £36,000 pa (depending on experience). Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.
The key responsibilities of an Insurance Account Executive (Renewals):
- Conduct fact-finding calls to identify clients' requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
- Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines.
- Communicate quotations, advising on price and cover to meet the applicants' needs.
- Achieve income and conversion targets by maximising use of team resources.
- Accurately document all customer interactions and maintain data integrity within Acturis.
- Balance company policy with customer benefit in all decision-making processes.
The minimum requirements for the Insurance Account Executive role (Renewals):
- 12 years commercial insurance experience.
- Previous experience in telephone-based insurance renewals or account management.
- Demonstrable commitment to customer satisfaction and professional integrity.
- Ability to handle challenging customers and complaints with patience and professionalism.
- Proven team-player with a strong work ethic and willingness to work occasional overtime.
- Highly organised, detail-oriented and able to multitask in a fast-paced environment.
The ideal candidate for the Insurance Account Executive (Renewals) role:
- Proficiency in using Acturis or similar automated information systems.
- Track record of meeting or exceeding financial targets and KPIs.
- Proactive approach to process improvement and personal development.
- Demonstrates a clear understanding of wider insurance policies.
Insurance Account Executive benefits:
- Comprehensive training and development programme.
- Company contributory pension scheme.
- Discretionary bonus scheme.
- 25 days annual leave plus increase after years of service.
- Medical Insurance.
- Free on-site parking.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner as we want to be treated.
Interested? If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
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Job Types: Full-time, Permanent
Benefits: Company pension, On-site parking
Application question(s): Do you have experience working in commercial insurance for at least 1 year?
Work Location: In person
Commercial Insurance Account Executive (Renewals) in Leicester employer: The Caraires Consultancy
Contact Detail:
The Caraires Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Account Executive (Renewals) in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings in renewals. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those calls! Since this role involves fact-finding and client communication, practice your pitch. Role-play with a friend or family member to get comfortable discussing insurance policies and handling tricky questions.
✨Tip Number 3
Show off your skills! When you get the chance to speak with potential employers, highlight your experience with Acturis or similar systems. Make sure they know you’re not just a team player but also someone who can hit those financial targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the world of commercial insurance.
We think you need these skills to ace Commercial Insurance Account Executive (Renewals) in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Account Executive role. Highlight your commercial insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our renewals team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled challenging customers or met targets in the past. We love a good story!
Showcase Your Customer Focus: Since customer satisfaction is key, make sure to emphasise your commitment to treating customers fairly. Mention any experiences where you went above and beyond to meet client needs. We appreciate candidates who put customers first!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at The Caraires Consultancy
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge, especially around renewals. Familiarise yourself with the Treating Customers Fairly (TCF) principles and be ready to discuss how you've applied them in past roles.
✨Showcase Your Experience
Prepare specific examples from your 12 years of experience that highlight your success in telephone-based renewals or account management. Be ready to talk about how you've handled challenging customers and complaints with professionalism.
✨Demonstrate Team Spirit
Since this role requires a strong team player, think of instances where you've collaborated effectively with colleagues. Share how you’ve maximised team resources to achieve targets and how you contribute to a positive work environment.
✨Be Organised and Detail-Oriented
In a fast-paced environment, organisation is key. Bring examples of how you've managed multiple tasks efficiently, maintained data integrity, and documented customer interactions accurately. This will show you're the right fit for their busy renewals team.