Customer Service Administrator in Coventry

Customer Service Administrator in Coventry

Coventry Full-Time No working from home possible
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Temporary till Christmas (could go on longer) £15 per hour Binley, office based Monday to Friday - weekly rotational hours between 7am and 5.30pm

Our client, a well-known organisation, is looking for a customer service administrator to join them on a temporary basis until at least Christmas 2026. The successful candidate will have some office experience, have great attention to detail and will be confident on the phone.

Key responsibilities:

  • Working in a fast-paced office environement, providing excellent customer service
  • Order-taking, receipt, order input
  • Answering general queries
  • Data entry
  • Responding to issues and order status enquiries
  • Undertake administrative tasks

Requirements for this role:

  • Excellent customer service skills - you must be confident over the phone
  • Strong admin skills with great attention to detail
  • Customer focused
  • Can work as part of a team
  • Good with systems - MS Office (SAP advantageous)
  • Reliable
  • (1) We pay the same hourly rate as your permanent equivalent from day one.
  • (2) We pay 3% employer contribution towards your pension.
  • (3) We pay annual leave as you accrue it from day one.
  • (4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
  • (5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
  • (6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
  • (7) We will deliver seasonal gifts as a token of recognition for your hard work.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

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Contact Details:

The Caraires Consultancy Recruitment Team