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- Tasks: Manage reservations and boost room sales with proactive selling techniques.
- Company: Luxury hotel in Penarth known for exceptional service.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Why this job: Join a prestigious hotel and enhance your hospitality skills in a vibrant environment.
- Qualifications: Diploma in Hospitality Management and at least one year of reservations experience.
- Other info: Must be professional and able to work weekends and holidays.
The predicted salary is between 30000 - 42000 £ per year.
A luxury hotel in Penarth is seeking a Reservations Executive to manage reservations and optimize room sales using proactive selling techniques.
The ideal candidate should have:
- A Diploma in Hospitality Management
- Excellent communication skills
- A minimum of one year’s experience in reservations
- Familiarity with Opera PMS and reservation systems
This role requires high professionalism and the ability to work shifts including weekends and holidays.
High-Yield Reservations Specialist in Penarth employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Contact Detail:
THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High-Yield Reservations Specialist in Penarth
✨Tip Number 1
Make sure to research the hotel and its offerings before your interview. Knowing the ins and outs of their services will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common reservation scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Highlight your experience with reservation systems like Opera PMS during interviews. Be ready to share specific examples of how you've used these tools to optimise sales and improve customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our team.
We think you need these skills to ace High-Yield Reservations Specialist in Penarth
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in reservations, especially if you've worked with systems like Opera PMS. We want to see how your background aligns with the role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your Diploma in Hospitality Management and how it has prepared you for this position. We love seeing candidates who take the time to connect their skills to our needs.
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and professional. Use concise language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at THE CAPITOL KEMPINSKI HOTEL SINGAPORE
✨Know Your Stuff
Make sure you brush up on your knowledge of Opera PMS and other reservation systems. Being able to discuss how you've used these tools in past roles will show that you're not just familiar, but also confident in your abilities.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as professional and personable.
✨Demonstrate Proactive Selling Techniques
Prepare examples of how you've successfully upsold or optimised room sales in previous positions. This could include specific strategies you employed or challenges you overcame, which will highlight your proactive approach to reservations.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work shifts, including weekends and holidays. Showing that you're adaptable and committed to the role will make a great impression on the interviewers.
