At a Glance
- Tasks: Serve food and drinks, ensuring top-notch service and guest satisfaction.
- Company: Join a prestigious hotel known for its exceptional hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Opportunity to lead and develop your skills in a vibrant environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: 1 year experience in a restaurant, great communication skills, and a friendly attitude.
The predicted salary is between 20000 - 30000 £ per year.
SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.
OVERALL OBJECTIVES
- Recommend, take order, and serve food and beverages to customers.
- Answer guest questions and handle guest requests in a polite and efficient manner.
- Connecting with customers to build a loyal customer base.
- Inventory monitoring and waste management and reduction.
- Cashiering duties, outlet opening and closing procedures.
- Do routine cleaning and maintain cleanliness of workstation.
- Follow food and beverage safety and hygiene policies and procedures.
- Lead the service and act as a role model to the team.
- Ensure a flawless service to the highest standards and as required by the department and the hotel.
- Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
- Ensure great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
- Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
- Other ad-hoc duties.
REQUIREMENTS
- Warm, pleasant, friendly and confident, with good interpersonal skills.
- Possess good command of English.
- Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
- Familiar with HACCP requirements.
- Knowledge of Health and Safety rules and procedures.
Food & Beverage Captain in Penarth employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE
The Capitol Kempinski Hotel Singapore is an exceptional employer, offering a vibrant work culture that values teamwork and creativity in the hospitality industry. Employees benefit from comprehensive training programs and opportunities for career advancement, all while working in a luxurious environment that prioritises guest satisfaction and employee well-being. Join us to be part of a prestigious brand that fosters personal growth and a sense of community.
Contact Details:
THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Captain in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like THE CAPITOL KEMPINSKI HOTEL SINGAPORE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Don't be shy about reaching out to THE CAPITOL KEMPINSKI HOTEL SINGAPORE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Captain in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about THE CAPITOL KEMPINSKI HOTEL SINGAPORE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at THE CAPITOL KEMPINSKI HOTEL SINGAPORE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
