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For Companies At a Glance
- Tasks: Serve food and drinks, ensuring top-notch service and guest satisfaction.
- Company: Join a prestigious hotel known for its exceptional hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: 1 year experience in a restaurant, great communication skills, and a friendly attitude.
- Other info: Opportunity to lead and develop your skills in a vibrant environment.
The predicted salary is between 20000 - 30000 £ per year.
SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.
OVERALL OBJECTIVES
- Recommend, take order, and serve food and beverages to customers.
- Answer guest questions and handle guest requests in a polite and efficient manner.
- Connecting with customers to build a loyal customer base.
- Inventory monitoring and waste management and reduction.
- Cashiering duties, outlet opening and closing procedures.
- Do routine cleaning and maintain cleanliness of workstation.
- Follow food and beverage safety and hygiene policies and procedures.
- Lead the service and act as a role model to the team.
- Ensure a flawless service to the highest standards and as required by the department and the hotel.
- Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
- Ensure great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
- Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
- Other ad-hoc duties.
REQUIREMENTS
- Warm, pleasant, friendly and confident, with good interpersonal skills.
- Possess good command of English.
- Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
- Familiar with HACCP requirements.
- Knowledge of Health and Safety rules and procedures.
Food & Beverage Captain in Penarth employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Contact Detail:
THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Captain in Penarth
✨Tip Number 1
Get to know the venue! Before your interview, visit the restaurant or café where you're applying. Familiarise yourself with the menu and the vibe. This shows genuine interest and helps you connect with the team during your chat.
✨Tip Number 2
Practice your service skills! Role-play common scenarios you might face as a Food & Beverage Captain. Think about how you'd handle guest requests or complaints. This will boost your confidence and show that you're ready for the role.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at industry events. They can give you insider tips about the company culture and even put in a good word for you. Plus, it’s a great way to build relationships!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your relevant experience and how you embody our values in your application.
We think you need these skills to ace Food & Beverage Captain in Penarth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the warm and friendly side of you that matches our hotel’s vibe. Don’t be afraid to share a bit about your passion for food and beverage service.
Tailor Your Experience: Make sure to highlight your relevant experience in the food and beverage industry. We’re looking for someone with at least a year in a similar role, so mention any specific duties you’ve handled that align with what we do here at Kempinski.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at THE CAPITOL KEMPINSKI HOTEL SINGAPORE
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and any special offerings. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure guest satisfaction, as this is key for a Food & Beverage Captain.
✨Demonstrate Team Leadership
Be ready to discuss your experience in leading a team or handling difficult situations. Highlight how you can motivate others and maintain a positive atmosphere, especially during busy shifts.
✨Understand Health and Safety Standards
Brush up on HACCP requirements and health and safety regulations relevant to food and beverage service. Being knowledgeable in these areas will show that you take the role seriously and prioritise guest safety.
