At a Glance
- Tasks: Supervise the service team and ensure outstanding guest experiences in a vibrant restaurant environment.
- Company: Join a prestigious hotel brand known for excellence and high standards.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work atmosphere.
- Other info: Opportunity to develop into a Restaurant Manager and enhance your leadership skills.
- Why this job: Be a key player in creating memorable dining experiences and leading a passionate team.
- Qualifications: 5 years in hospitality, with 2 years in a similar role; strong interpersonal skills required.
The predicted salary is between 22000 - 28000 £ per year.
Reporting to the Restaurant Manager, the Assistant Restaurant Manager is responsible for producing an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. The Assistant Restaurant Manager must grow into the position of Restaurant Manager.
Overall Objectives:
- Supervise the team members on shift, ensuring they are well groomed and properly attired to adhere to the hotel's standards of quality service.
- Set an example by reporting to duty punctually wearing business attire according to the hotel's dress code and Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Efficiently manage all inquiries for events, private rooms, and restaurant buyouts, from initial contact and proposal creation to closing the sale, in order to maximise revenue.
- Provide professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organised at all times.
- Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
- Act as a Manager on duty in the absence of the Restaurant Manager in the outlet.
- Be knowledgeable of all services and products offered by the hotel.
- Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
- Ensure strict compliance with all relevant health, safety, and hygiene standards, including HACCP or equivalent local regulations.
- Lead the service and act as a role model to the team.
- Motivate the restaurant service team to deliver the highest level of performance and guest service as required by the department and the hotel.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Requirements:
- Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in a similar position.
- Warm, pleasant, friendly and confident, with good interpersonal skills.
- Possess good command of English.
- Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Service oriented with an eye for details, passion and innovative for Food & Beverage.
- Familiar with LQA and Forbes standards.
- Knowledge of Health and Safety rules and procedures.
- Familiar with HACCP requirements.
Assistant Restaurant Manager (Lobby Lounge) in Penarth employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Kempinski Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an Assistant Restaurant Manager at our Lobby Lounge, you will be part of a dynamic team dedicated to delivering outstanding guest experiences while enjoying competitive benefits and opportunities for career advancement within a prestigious hotel brand. Located in a prime area, our hotel provides a unique environment where your contributions are valued, and your passion for hospitality can truly shine.
Contact Details:
THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager (Lobby Lounge) in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like THE CAPITOL KEMPINSKI HOTEL SINGAPORE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Don't be shy about reaching out to THE CAPITOL KEMPINSKI HOTEL SINGAPORE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager (Lobby Lounge) in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about THE CAPITOL KEMPINSKI HOTEL SINGAPORE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at THE CAPITOL KEMPINSKI HOTEL SINGAPORE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
