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- Tasks: Lead a dynamic service team to create unforgettable guest experiences in a vibrant restaurant setting.
- Company: Join the prestigious Kempinski Hotel, known for luxury and exceptional service.
- Benefits: Competitive salary, career growth opportunities, and a chance to work in a top-tier hotel.
- Why this job: Be part of a passionate team and develop your leadership skills in the hospitality industry.
- Qualifications: Experience in hospitality and a passion for delivering excellent customer service.
- Other info: Opportunity to grow into a Restaurant Manager role within a global hotel brand.
The predicted salary is between 25000 - 30000 £ per year.
Reporting to the Restaurant Manager, the Assistant Restaurant Manager is responsible for producing an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. The Assistant Restaurant Manager must grow into the position of Restaurant Manager.
OVERALL OBJECTIVES
- All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
- The sales are driven to the outlet’s full potential and that budget is adhered to.
- A high quality of product and service is maintained in the outlet.
- The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
- The growth of internal talent within the outlet is supported.
- The employee is ready to take over the outlet in The Capitol Kempinski Hotel Singapore or in another Kempinski property.
MAIN RESPONSIBILITIES
- Responsible to the Restaurant Manager.
- Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
- Set an example by reporting to duty punctually wearing business attire according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organised at all times.
- Act as a Manager on duty in the absence of the Restaurant Manager in the outlet.
- Be knowledgeable of all services and products offered by the hotel.
- Understand thoroughly the concept of the outlet and assume training responsibilities as requested by the Restaurant Manager.
- Have an understanding of the monthly profit and loss statement of the department.
- Conduct all outlet meetings in the absence of the Outlet Manager.
- Perform upselling for all items offered by the department assigned as well as offering alternatives.
- Assist in communication within the outlet and attend daily/weekly outlet meetings with the Culinary Team, fostering teamwork to constantly develop the restaurant for more success.
- Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Assist in producing reports and analysis of the outlet and attend the monthly performance meeting.
- Plan daily routine checklist and station division according to the work schedule.
- Assist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
- Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
- Attend all required trainings as described by the department.
- Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
- Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.
- Coordinate the review of the outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager.
- Support activities and cooperation with the suppliers.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
- Respond to any changes in the department as dictated by the hotel management.
- Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
- Ensure that the opening and closing procedures established for the outlet are followed.
- Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
- Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
- Attend all daily/weekly Food & Beverage Meetings in the absence of the Restaurant / Outlet Manager.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Assistant Restaurant Manager in Penarth employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Contact Detail:
THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager in Penarth
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you get the chance to visit a restaurant or attend an open day, make sure to dress smartly and be ready to impress. Your presence can leave a lasting impression on potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to restaurants you admire and express your interest. A friendly email or call can go a long way in getting noticed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team at StudySmarter and the amazing places we partner with.
We think you need these skills to ace Assistant Restaurant Manager in Penarth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your commitment to providing outstanding guest experiences, as this is key for us at StudySmarter.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities and objectives mentioned in the job description. We want to see how you can contribute to our team and help drive sales while maintaining high standards.
Highlight Teamwork Skills: Since you'll be working closely with both the service and culinary teams, emphasise your ability to collaborate effectively. Share examples of how you've fostered teamwork in previous roles, as this is crucial for success in our outlet.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at THE CAPITOL KEMPINSKI HOTEL SINGAPORE
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and concept. This shows that you’re genuinely interested in the role and can engage in meaningful conversations about the dishes and drinks offered.
✨Demonstrate Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to handle conflicts and maintain a positive work environment.
✨Showcase Your Customer Service Experience
Be ready to discuss specific instances where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests, as this is crucial in the hospitality industry.
✨Understand Financials and Upselling
Brush up on basic financial concepts like profit and loss statements, as well as upselling techniques. Be prepared to discuss how you can drive sales and manage costs effectively, which are key responsibilities of the role.